Guest User
January 31, 2023
We had a fabulous time here. I chose this resort as it had everything I was after for a trip to Lapland - lodges, glass igloo, great trips plus the bonus of the arctic zoo. What more could we want? Well nothing - so look no further if you are planning a visit to Lapland. We stayed for 4 nights in total with the last night being in an igloo (separate review). The transfer from the airport was on a coach. We arrived a little late at 8pm but they kept the buffet open for us so when we arrived we could go straight to dinner which was most appreciated. The food was really nice and warming - there was always a different soup every day, plus salads and then a choice of 3 main dishes (pasta/fish/meat) and dessert. Breakfast was cereal/toast/croissant or scrambled egg/bacon/sausage. Our lunch wasn’t included so we ate in the cafe on one day and bought lunch at the supermarket for the other two days. This proved much cheaper than the cafe so be sure to make a visit if you can. It’s only 5 mins from the resort and they offer a shuttle service most if not every day - just ask at reception. The staff were ALL super friendly and helpful and always smiling - nothing was too much trouble for them. They really are an asset at the resort. After arriving late we had an early morning breakfast with the polar bear the next day so were worried about not having the right clothing to wear. We shouldn’t have worried - the guide (the brilliant Alberto who was our guide for nearly all of our trips) was more than happy to equip us before the visit even though the reception wasn’t open. The staff are quite laid back and relaxed and all timings are approximate! The resort provides boots, a snowsuit, thick woollen socks and mittens, and if you are snowmobiling you also get a balaclava for under the helmet. So clothing wise, my advice would be to take less than you think! I took way too many as I thought they would get wet (which they didn’t at all), but even when it was -23C I only wore 3 thermal tops, a fleece and a jumper with the snowsuit on top and I was warm enough. On my feet I wore thin walking socks, thermal heat holders and then their woollen socks. And I wore fingerless gloves with gloves on top and then their mittens. If the temperatures are going to be really cold take some hand and feet warmers with you as these were much needed and appreciated when we used them! They do sell them in reception if you forget or run out. The lodge/apartment was spacious and clean and most importantly, really warm! The drying cupboard was incredibly useful especially with kids in tow and the two bathrooms and ample storage cupboards/wardrobes really useful for larger families. The fire and sauna were also most welcome. The trips were brilliant - we fed Venus the polar bear plus the lynxes, went husky sledding, snowmobiling to a reindeer farm and we also did the northern lights trip on snowmobiles. They were all worth doing, but if I had to pick a favourite, it would be t