Hotels in Heathrow, Runnymede District

The hotel is extremely close to the terminal, directly connected by a skybridge. It looks very new, boasts comprehensive facilities, and is impeccably clean. All essential toiletries such as shampoo, shower gel, hand soap, toilet paper, and slippers are provided. The soundproofing is also excellent; despite an elevated highway being right outside the window, there was absolutely no noise inside. They provide a 1.5-meter wide bed, which is a big plus! Many hotels in this area often have quite narrow beds, so it was a pleasant surprise to find such a spacious 1.5m bed here, making it perfect for two people. For trips to the city center, taking the subway is also very convenient.

It is a typical 4+ level hotel, modest decoration but does not look old fashion yet. Spacious, clean, bright and tidy room. Everything like desk, TV, mirrors, and bathroom iis surprisingly big in Europe, at this price level. Even the shampoo and body wash are jumbo sized. Tap and shower glass door need some maintenance. Huge basin countertop, good to put everything on. Some adjacent rooms can be connected to create a family room. The staff are polite and friendly.

On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom. The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room. During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed. I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room. This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments.

The hotel room was clean and tidy. The front desk staff were friendly and helpful. The hotel is not walkable from the airport, it needs to take a public bus from the Terminal 2 Central Bus station or using the Holiday Inn group shuttle bus (GBP6.80). Alternative means are Uber and taxi. The choice of food at breakfast is limited but reasonable. There are 24 hours free coffee and tea at the lobby pantry. The hotel shares the fitness centre with the Holiday Inn hotel next door. The hotel only serves room service food but you may dine at the restaurant at Holiday Inn. If you need to grab cold drinks or snacks, there is a grocery store after 20 mins' walk. There were problems with the room key cards which they automatically reset if you touch the card with electronic devices. We had exchanged 3 times for the key cards and the hotel staff apologised for the inconvenience.

Slightly slow check in as trainee on the desk - unclear instructions on how to locate room. Room itself was very good - amenities to hand. Bar service poor and the staff member who served us had an attitude. Went to the international restaurant but decided it was too noisy and canteen like - for a few pounds more, eat in the French style one. There both service and food were excellent. Well located for access to the terminal.

I received two bottles of water while I checked in (even I am just one person) The room is best so far I stayed in London for 4 difficult hotel.  Towels are very clean. Large TV, soft bed but extremely comfortable. The bus stop just outside of hotel near all the hotels in bath room (I think it is the closest stop compare to all other hotels) I didn’t have chance to try the restaurant but people are just so nice.

入住便捷性：離倫敦希思羅機場非常近，一出機場幾分鐘的路程就到了。 衞生：房間衞生特別好，非常乾淨，床單被套都很新。 設施：有Wi-Fi、洗衣機、空調、暖氣跟一個小型的KTV唱歌機。 環境：民宿旁邊有餐廳、酒吧、便利店、公園。還有一個很古典的教堂。 服務：民宿老闆特別熱心

I have stayed at the hotel previously and returned because it was a very pleasant stay. The service is great, the food was enjoyable, and the facilities met my needs.

Let me check in on arrival which was very nice (1 hour early) - small room with large single bed - very clean and comfortable with plenty of hot water. Breakfast was adequate. 2hotel room on third floor was surprisingly quiet and you could open the window slightly for fresh air. Will make it my 1st choice for hotels at Heathrow. No problem getting local bus across the street to the airport.

OMG, what can I say about this hotel? The hotel is beautiful, but the room is so small. Two people are fighting each other even if they turn around, and the luggage cannot be opened. There are two chairs, but there is no room for legs. No more, the bathroom is even smaller. Well, I went to live in a servant's room in a large manor. After staying for two nights, there was no cleaning service, towels were not changed, and there was no mineral water. The problem with all these hotels in the UK is that they have to set a specific time for breakfast, which is troublesome. The breakfast environment is very beautiful and quaint, but there are actually very few breakfast varieties. It’s nothing more than a continental breakfast or Bank Dick eggs or Spanish omelette or something like that