Amber Ski-in/Out Hotel & Spa

Due to avalanche risk, the streets up to Saas-Fee closed on Sathurday 12:00. We were supposed to arrive on Monday and our flight was leaving at 6:30 in the morning to Switzerland. The hotel told us, that if we cannot reach Saas-Fee until 19:00 on Monday evening, we could cancel free of charge. On Monday morning, local authorities informed, that there would be another update at 12:00 the same day. Which of course would be to late to travel to Switzerland. Not knowing in the morning if the streets would reopen, it was in fact impossible for us to fly to Switzerland and not have any accomodation or place to go if the streets stay closed. Plus all the costs of flight and rental car for nothing. So we had to cancel our trip and got a refund on the flight and rental car. Shortly after 12:00, the authorities informed that the street would reopen at 20:00, which would actually still be too late to reach Saas-Fee for the agreed 19:00 oclock. Of course the hotel informed us in the late afternoon that the reception would stay opened longer and shortly after 18:00 they informed us that the streets are already open (even tough there was no infos from the authorities about that). But we just couldn't risk to fly to Switzerland when the streets were still closed and no infos yet that they would reopen. No understanding what so ever from the hotel. Even the question for a voucher instead of a reimboursement was denied by the hotel. Absolutely to avoid!

Great location with views to the ski area (in panoramic rooms). Tough to tell online, but rooms are different, so be sure you know which one you are booking. Recently partially renovated. Spa is nice. Breakfast was good and breakfast and cleaning staff are excellent. Shared kitchenette space with mini fridge, microwave, and drinks and snacks for purchase. Concierge fell flat with poor guidance and misinformation. (Closest bus stop, ski area opening times, etc). Provided ride to and from parking.

Looking at the website of the hotel we had moderate expectations. But on almost every level, the hotel outperformed. Service. Friendly responsive front desk and restaurant staff - always helpful. Food. A fair breakfast spread, and free coffee/hot chocs all day in the lounge area which is a lovely touch. Room. We booked the penthouse suite for two adults and two kids and actually, it had more space than we needed (I don't often say that!). Great views. Effectively three bedrooms, 1.5 bathrooms. Nice special feature - log fire. Skiing. Good ski racks and boot room with heaters. Easy access to the slopes. Spa. Small spa area, often full, with kids. Not really for those wanting a wellness break. Location. Perfectly located in central town, by the slopes and restaurants.

The Amber Hotel is one one of the best hotels we have stayed in. It was my wife's birthday and the staff went out of their way to making it as special as possible for us. The facilities (which are countless) were very relaxing, we enjoyed the jacuzzi, steam and sauna rooms very much. The room was cosy and so very relaxing, not to mention extremely clean. Our toddler enjoyed the breakfast spread, the baked goods were fresh and excellent! Once we parked the car, we rang up the hotel and an electric vehicle came to pick us up post haste, hassle free. We most definitely plan to return again in the near future. Thank you very much, Amber Hotel team!

Amber hotel provided a very satisfying Easter holiday, family room stay in Saas Fee with terrific proximity to the village and main slope. Modern and comfortable the facilities are well described on their website. Thank you to both Claudio and James at Amber who quickly dealt with my questions when booking via *******. Morning in the downstairs mountain-facing breakfast room was a pleasure (hot and cold buffet) and never felt rushed. I found it exceptionally tidy and frequently replenished. Evenings are enhanced by a comfortable lounge area, one in reception and downstairs, again accurately shown on the website. Both very well looked after. The hotel is a 5 min walk (door to door) to one of the the three cable cars (Speilboden) which lifts you up to the main Saas fee ski area. I liked that the warm boot room is separate from the ski hanging area. A very practical choice. The hotel backs onto the main beginner slope reducing the distance to walk if you want. It is accessable from the snow in full season and was still very close to the receding snow in mid April. Only two other hotels can boast this. If you look on the map you'll see a small sports centre building is directly behind the hotel but it does not impede access. The hotel sauna, steam room and spacious hot tub area were a welcome addition, even where a little bit of patience was required if it was being used. The open view towards the mountain does lend towards relaxing.

Arrival. Parking is some distance but we were picked up quickly by electric buggy - short journey to hotel. Admin. Checkin very efficient. Book sass card pre arrival (gives you discounts). Location. Great - on the piste near main lifts. Good ski storage (including boot warmers - really good!). Food. Breakfast is good, nice fresh bread, could do with more fresh veg. No lunch/dinner. Drinks. Lovely touch - free coffee all day and a self serve honour bar, very convenient. Wellness. Decent sized, clean, can be nude or with swimsuits (unlike elsewhere where swimsuits are verboten) Room. Clean, decent size. Nice small balcony. Facilities. Shower/toilet spotless, hot water a bit variable.

Really liked the place. Homely yet professional staff. Nice breakfast, usual stuff, well presented, limited fresh items. Great location for slopes, a bit out of the main town but a quick walk. Easy access to piste, boot room and ski racks, lead directly on to snow. Nice small spa, naked area with sauna, jacuzi, steam, showers etc. Best bit for me, small bar/cafe area with free hot drinks and pay for other stuff. Given prices of f&b in town, really good.

Accurate hotel website. Positive experience, enjoyable stay Some apres ski music from the street-side around 4-5pm,but did not detract from experience, rather, it enhanced.