Grand Hotel Thalasso & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Saint-Jean-de-Luz
Grand Hotel Thalasso & Spa
#6 of Premium Hotels in Pyrenees-Atlantiques
43 Bd Thiers, Saint-Jean-de-Luz, 64500, France
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With a stay at Grand Hôtel Thalasso et Spa, you'll be centrally located in Saint-Jean-de-Luz, steps from St-Jean-de-Luz Beach and within a 10-minute walk of Church of St-Jean-Baptiste. This luxury hotel is 0.7 mi (1.1 km) from Maison Louis XIV and 0.7 mi (1.1 km) from Pointe de Sainte Barbe.Show More
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4.5/5Great·Cleanliness: 4.5
All 69 Reviews
Amenities
Indoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingBarRestaurantMeeting RoomChildren's Playground
All Amenities
Surroundings
Airport: Biarritz Pays Basque Airport
(15.7km)
Airport: San Sebastian Airport
(17.5km)
Train: Gare de Saint Jean de Luz - Ciboure
(930m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Classic Room with City View Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Superior Room with City View Non smoking
1 Queen bed
23m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
City View
Check Availability
4
Superior Room with Ocean View Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
5
Deluxe Room with Ocean View Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Family Room Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
8
Junior Suite with Terrace Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
6
Terrasse Ocean Suite Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(69)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Guest User
March 24, 2024
Overall, it was absolutely lovely. There are some areas of the hotel that could be cleaner (rust and dirt is showing in some areas of the spa/pool/rooms) -- the AC was not working -- you should upgrade your system so that individual rooms can have heat or AC as needed - we could not get spa appointments at all - it would be nice if you had some preference for guests - we had to book them all at the spa next door which was absolutely lovely so you are losing a lot of customers! The room was nice and the service was lovely C’était charmant. Certaines zones de l'hôtel pourraient être plus propres (de la rouille et de la saleté apparaissent dans certaines zones du spa/piscine/chambres) -- la climatisation ne fonctionnait pas -- vous devriez mettre à niveau votre système afin que les pièces individuelles puissent avoir du chauffage ou Climatisation au besoin - nous ne pouvions pas du tout obtenir de rendez-vous au spa - ce serait bien si vous aviez une préférence pour les invités - nous avons dû tous les réserver au spa d'à côté, ce qui était absolument charmant, donc vous perdez beaucoup de clients ! La chambre était belle et le service était charmant
Guest User
March 5, 2024
We have stayed for the weekend. It was very rainy, but very warm in our room and in the hotel. So, we were enjoying calm atmosphere of the hotel and spa. We really enjoyed the room, our dinner and diverse pool with hammam and salt sauna.
Guest User
March 1, 2024
Amazing hotel, very good service and support, lovely facilities and brilliant location, intending to return!! Booked in advance for spa treatments and two sea facing rooms, very generous hotel lovely bar and views and such amazing massages!! Very worthwhile and a short walk into town for everything you want in st Jean de Luz,
Guest User
March 1, 2024
We booked this hotel. Unfortunately we had an emergency and needed to change the date from 14th August to a future date on 16th October. Using the hotel.com app I inadvertently cancelled the booking. I called the hotel to check future dates were in fact available (which they were and they were also cheaper than the rate I paid). I explained my error and kindly asked that they keep my fee and move my dates. They simply refused and said I had cancelled (5 days before the booking this happened). They showed no empathy of my emergency, no customer friendly service. I did not want a refund just simply asked to move the dates. Terrible customer service
Guest User
January 27, 2024
ABSOLUMENT PARFAIT MERCI A TOUT LE CHARMANT PERSONNEL ET BIEN ÉVIDEMMENT NOUS ALLONS REVENIR TRÈS CORDIALEMENT ET MERCI POUR LES PETITES ATTENTIONS POUR NOS 45 ANS DE MARIAGE // ROSES / CHAMPAGNE / ECT..
Guest User
December 4, 2023
Beautiful, romantic and elegant hotel just in front of the ocean with an amazing view. So comfortable, quiet and luminous rooms , great breakfast in front of the ocean . Walking distance to all shops and city center . Great restaurant. Amazing experience loved it .
cola_pp
September 20, 2023
Situated right on the front with access to a sandy beach this is a very pleasant hotel. Staff are universally helpful and rooms are spacious, clean and well furnished. Valet parking is available and we’ll run. The Spa and indoor pool is very well appointed and easy and convenient to use. All round I doubt visitors will be disappointed in a very good hotel.
Guest User
September 17, 2023
This was our 3rd stay, beautiful hotel, staff very pleasant and helpful, excellent breakfast and Dinner, situated on the beach front, book a room looking out to sea and hear the waves gently rolling in, making it so tranquil, during the day children’s laughter on the beach, in the distance, just a few minutes walk to many quality restaurants and bars, a must if travelling in a classic or prestige car, very se ure underground parking
Guest User
September 11, 2023
We stayed here for 4 nights, in an ocean view room. It’s a beautiful hotel, with a beautiful architecture & decor. Location: Perfect, right in front of the beach, close to all shopping, restaurants & La Colline Sainte-Barbe. Biarritz Airport isn’t too far away either (~20 minutes drive). Room: Our room is one of the ocean view rooms, on the 3rd floor; beautiful view of the ocean especially at sunset. Comfy bed & pillows, coffee & tea making facilities, mini bar, nice shower, however lack of bath tub (I suppose you don’t need a tub when the big ocean is right in front of you). Our toilet is a fair bit of a distance from the shower, making hand washing exercise a bit of a journey. I think a small hand washing sink would be nice in the toilet. Hotel: Beautiful outdoor & indoor decor, the outside deck / terrace is beautiful for breakfast/ drinks/ dinner, perfect for sunset drinks. The check in & out is pretty easy. There is a pool & spa in the basement, a bit too dark if area for me. The pool water is a tad cold for my Asian body. The gym looks good but I didn’t use it, nice & clean equipment. Staff: Super friendly & helpful. There’s a concierge who’s there to help you with booking restaurants or taxi. Breakfast: A pretty good spread, especially the pastries; delicious.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental, Gluten-free
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | € 12.00 (approx. AU$ 19.77) per person |
Adult | € 32.83 (approx. AU$ 54.09) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1909
- Number of Rooms: 52
With a stay at Grand Hôtel Thalasso et Spa, you'll be centrally located in Saint-Jean-de-Luz, steps from St-Jean-de-Luz Beach and within a 10-minute walk of Church of St-Jean-Baptiste. This luxury hotel is 0.7 mi (1.1 km) from Maison Louis XIV and 0.7 mi (1.1 km) from Pointe de Sainte Barbe.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access and concierge services.
Enjoy French cuisine at Aho Fina, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access and concierge services.
Enjoy French cuisine at Aho Fina, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Sauna
Spa
Massage Room
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Children's Playground
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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