Hotels in Saint-Louis

"I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first. I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine. More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable. This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me."

"The location is the main catch - 7 mins drive to the airport and 1 min walk to the France/Swiss border. Bus stop is right in front of the property and the tram stop is just 4 mins away.The apartment is ok, just basic. The property is a bit old but well maintained but can use some renovations especially the carpet. I perceived a funny smell as I stepped into the room (I think it's from the carpet). The service is fantastic, the staff attends to you with smiles always. There's a private swimming pool . There's a kitchenette in the room with some essentials(fridge, kettle , pots, plates, microwave, cutlery , induction and co)though I didn't get to use them. The room is spacious but the shower room is small.The cleaning can be done better - found some hair strands on the floor, dust/stains on the chair and the barrier at the back door/balcony. I like that the main door is always locked and you are given a code to unlock it from outside, feels safe. There's someone at the front desk 24 Hours. There is a restaurant directly opposite the property, I had dinner there on my first night, not bad and the price is reasonable. More cafes, shops and restaurants down the street about 3/4 minutes walk. The Lady at the front desk assisted me to order a taxi to the airport. New hand towel and sponge in the kitchenette Overall, not bad and it's reasonably priced."

"This hotel is highly recommended, it is close to the airport and you could walk to Basel."

"+: Sehr freundliches Personal, zentrale Lage, tolles Frühstück, gute Betten und Bad. Tolle Ausstattung, sogar freie Nespresso auf dem Zimmer. -: Sehr hellhöriges Zimmer im EG bekommen trotz bitte um ruhiges Zimmer. Es war nur mit Oropax mgl einzuschlafen wegen der vielen Schritte im Zimmer darüber. Ebenso morgens (Sonntag) ab 06:45 war ein entspanntes Ausschlafen nicht möglich."