Kamenoi Hotel Kitsuregawa

Kamenoi Hotel Kitsuregawa Reviews

Kamenoi Hotel Kitsuregawa

5296-1 Kitsuregawa, Sakura, JapanView Hotel Details
Kamenoi Hotel Kitsuregawa
Kamenoi Hotel KitsuregawaKamenoi Hotel KitsuregawaKamenoi Hotel Kitsuregawa
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Kamenoi Hotel Kitsuregawa Guest Reviews

4/5
Very Good
24 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.1
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Positive reviews(22)
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Negative reviews(2)
rei5
Japanese A(With toilet)(Non-smoking)
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Jan 24, 2024
The hot springs are great. There is also an open-air bath, and the water was just right so that you could actually doze off in the reclining bath. There was a wide selection of bathroom amenities, which was nice. We also enjoyed the delicious late-night snack service (dandan noodles), and the breakfast buffet had a good selection and taste. The observation deck has a 360-degree view, and the scenery was great, so we were able to relax and enjoy the view after checking out.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Kiryugawa. Your kind words helped us to have a relaxing stay and we are very glad that you enjoyed Kiryugawa Onsen, one of Japan's three most beautiful skin-beautifying hot springs. We are also very honored to receive your kind words about the food. All of our staff will continue to strive to improve our service, with the aim of being a hotel that you will choose. We look forward to seeing you again. Kamenoi Hotel Kiryugawa Front Desk
Guest User
Twin Room(With toilet)(Non-smoking)
Stayed in Jan 2024
Solo travellers
2 review
3.2/5
Posted on Jan 23, 2024
Even if you get hungry at night, the only thing you can get is instant noodles, and you have to make a reservation in advance to use the restaurant, so I was a little disappointed. Otherwise, I was satisfied.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Kiryugawa. However, we sincerely apologize for any inconvenience caused. We are very pleased to receive your compliments and satisfaction with other assistance provided. All of our staff will continue to work hard to provide services that are best suited to the customer. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. Kamenoi Hotel Kiryugawa Business
Guest User
Accessible room (With private bathroom)(Non-smoking)
Stayed in Dec 2023
Friends
1 review
3.2/5
Posted on Dec 7, 2023
Although it was barrier-free, I couldn't enter the large bath. I'm in a wheelchair. The large bath had stairs, so I could only use the family bath. That was a shame. The breakfast was good. I took a taxi to the roadside station and enjoyed eating strawberries.
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kiryugawa. We sincerely apologize for any inconvenience caused regarding the use of our large public bath. Our hotel only offers private baths that are barrier-free. Additionally, our care lift has recently been out of service due to a malfunction. We apologize for any inconvenience this may cause, and appreciate your understanding. However, we are very honored to receive your compliments regarding our breakfast. We change some of our menu items daily, so please try them out if you have the opportunity to visit the area again. We look forward to welcoming you again. Kamenoi Hotel Kiryugawa Front Desk
Guest User
Twin Room(With toilet)(Non-smoking)
Stayed in Jul 2023
Friends
1 review
2.7/5
Posted on Jul 17, 2023
The front desk staff were friendly and had a smile. The room had two beds, and the size and firmness of the beds were good. The building itself had a very old feel to it. Food was served by time, but due to a lack of staff, the service was not very good. It was quite crowded due to the long weekend. Overall, the rating is not very good.
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kiryugawa. We are very sorry that we were unable to provide you with a satisfactory service during your meal. We take your words seriously and will use them as a reference for our future service. However, we are very grateful and honored to receive your compliments regarding the service of our front desk staff and the room. All of our staff will continue to work hard to improve our service so that more guests can have a comfortable stay. If you have the opportunity to visit this area, we would be happy if you would consider our hotel as one of your options. We look forward to welcoming you again. Manager of Kamenoi Hotel Kiryugawa, Kuramoto
Guest User
Japanese A(With toilet)(Non-smoking)
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Excellent and comfortable hotel
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Kinagawa Kamenoi Hotel. We are honored to receive your compliment. Our staff will continue to work hard to improve our services. We look forward to seeing you again. Kamuren Hotel Kirenkawa
Guest User
Japanese-Western style Room(With private bathroom)(Non-smoking)
Stayed in Apr 2023
Family
1 review
4.0/5
Very Good
Posted on Apr 29, 2023
Onsen is small but clean, room is old but clean
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kitsuregawa this time. Did you have a comfortable stay? I am very happy to receive words of praise for being "beautiful". We will continue to work hard to improve our services so that everyone can spend a comfortable time. We are looking forward to seeing you again. Kamenoi Hotel Kitsuregawa front desk
さくらまる
Twin Room(With toilet)(Non-smoking)
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 29, 2024
夜遅くに到着、朝早くの出発でしたが、とても親切な対応でした。ありがとうございました。
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JINGI
Stayed in Dec 2022
Business travellers
4.0/5
Very Good
Posted on Dec 8, 2022
Two days at Kitsuregawa was a good experience. The breakfast service was particularly good.
Guest User
Stayed in May 2024
Other
0 review
4.0/5
Very Good
Posted on May 1, 2024
The hotel was built in the 1980s Some of the facilities in the large public bath were not usable It's a good hotel for pets The rooms for pets are on the second floor The smoking area and restaurant are on the same floor To bring your pet to the room you have to go up about 30 steps from a different entrance There are no interesting tourist attractions in the area The nearby Sky Tower is closed The hot spring facility is located far away It doesn't have the image of a hot spring town It's a good place if you want to relax in a hot spring with your pet But for everyone else...
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LuxuryCityhouse & M's House
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 17, 2023
I went there with my family (my wife and 3-year-old child). The food was delicious. Even my picky child ate heartily. Even people who are on the chubby side were very satisfied. The portions are large, so it's just the right amount to share with a 3-year-old without dinner. They also served miso soup with rice for free for children. You can really feel the chef's skill, or rather his commitment to taste. The facility was originally a Kanpo no Yu bathhouse, so it was inevitable that it was old, but the food and the attitude of the staff were excellent, and I think it more than made up for the oldness of the facility. Maybe it's a facility that's friendly to the elderly and wheelchair users! ? The facility is well-equipped with barrier-free access and handrails. I would like to stay in more. It's a great hotel! I recommend it!
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Hiromi
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 26, 2023
The restaurant was closed for dinner that day, and the store was poorly stocked (lol). However, they offered a free "Tan Tan Noodles" service to guests, which saved me. I would like to use this hotel again (lol).
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Guest User
Stayed in Jul 2023
Other
0 review
4.0/5
Very Good
Posted on Jul 10, 2023
It was originally Kanpo no Yado, but Mystays Hotel bought it all together and rebranded it as Kamenoi Hotel. The building is old, but the bath is large and the open-air bath is comfortable. With the Kamenoi Hotel member card, you can get a 5% discount at the shop and a commemorative gift on your birthday month. There are three grades of meals. If you are a light eater, the inexpensive basic plan is enough in terms of quantity. Midnight noodles are served only to guests. The view of the Nikko mountain range from the observation deck is quite spectacular.
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Guest User
Stayed in May 2023
Other
0 review
4.0/5
Very Good
Posted on May 12, 2023
I used it for the first time in March on a business trip, and used it again in April. The front desk's service may be good or not so good, depending on the timing. It was a miss in April. There are many parking spaces, but if you check in late at night, it is safer to park in the parking lot right next to the entrance. The building is old, but it was built large because it was formerly a Kanpo no Yado. The breakfast venue is a Western and Japanese buffet, but the dishes using local vegetables and grated yam are delicious. When I go on a business trip, I'm always busy with work at night, so I'd be happy if the large public bath could be used until 1:00 a.m. instead of midnight. If you work hard in the morning and enter the bath after 6:00 a.m., you can change your mood for a moment while listening to the nightingales singing in the open-air bath. Even if you don't choose the dinner plan, if you come down the mountain (about a 10-minute drive away) there is a pharmacy and convenience store so you won't have any trouble getting the supplies you need, and as long as the service is maintained, I think this is a place I would find useful.
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Guest User
Stayed in May 2023
Family
0 review
4.0/5
Very Good
Posted on May 5, 2023
It's about 10km away by car from Utsunomiya city. The national highway is wide and easy to get to. The former Kanpo no Yado has a large site. The hot spring is average. There are fewer types of baths than the floor plan posted in the building. The Japanese-Western room was spacious for the price, even during the long weekend, and the food was substantial. The dinner course was convenient as we didn't have to go out to get food. The Wagyu beef shabu-shabu was especially good. The tantanmen noodles are served from 9pm. The price includes the accommodation fee, and you can have a refill for 500 yen, and you can also order beer and other extras on the spot. The breakfast buffet was also substantial. There is an EV charging facility. WiFi was good throughout the building.
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toru
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 13, 2023
The food and the hot springs were amazing. I want to go again.
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