Verified traveler
January 4, 2024
I have stayed in hundreds of hotels around the world, working mostly, traveling as a tourist in some cases, and I have never stayed in such a terrible facility. I’ve even stayed in the same hotel twice overnight when flying out early the next morning from Salt Lake airport. But this experience takes the cake. I just turned 82 years old. I have a very heavy suitcase. They could not give me a room on the ground as I requested because they said they didn’t have enough staffers to clean sufficient rooms. So it took me 10 minutes grasping the handle of the stairs with one hand and plugging my huge suitcase up with the other , climbing over cigarette butts, dried orange, peels, scraps of paper, etc. just to get to my room. I went inside and turned on the light in the bathroom. I could never get it to turn off for the rest of that day and night, and the next morning, no matter what I try. There was no remote for the little 12 inch TV screen. After several tries, I got the front desk and they sent a made up with two revolts. She tried. The first didn’t work the second. But the absolute worst thing was there were no blankets or quilts And it was 17° outside that night. Thin bedspread, and a thin sheet or not sufficient. I’ve never written such a critical complaint before so congratulations, Mortel 6. You are the worst! I will never stay in another Motel 6 anywhere in my life.