Iara Beach Hotel Boutique

The hotel is located at a gorgeous beach. It’s right at the beach. The best of the hotel is the location, easy access to the beach and its pool area. However, the staff is not friendly. I had the impression that everyone was very upset to be working there, reflecting on the way that they interacted and communicated with the guests. I had to control myself many times to not arguing with them. It was general, not a specific staff member. The restaurant staff and the front desk staff. The rooms are simple which is not a problem, however I booked a deluxe room and it has nothing of “deluxe quality”. There were small bugs in the bathroom, very disappointing. The breakfast is very simple and the 3 days that I had breakfast there it was the same food, no variety of food. I won’t return there.

All the staff members were adorable and efficient, except for one older guy (night shift) who kept talking about politics and criticising the hotel, the area and the country at large. He was very negative and a terrible first impression, as we checked-in late and had to listen to his personal (unfairly) negative views about Brazil. I would recommend that he keep his personal politics outside work, especially as he doesn’t know what the guests’ politics are.

The property is located on the beautiful beach of Itapoan, the swimming pool is great, breakfast is ok, staff is fine, but the property is old, it seems that it never recovered from the pandemic. I arrived at the hotel at 9 pm and had to take a lukewarm shower, it had no hot water and the drain was clogged and water started to build up and run outside the shower, had to take shower in installments. Room furniture are old and bedding is simple, only sheets, no cover. It is not a resort. But depending on your mood can be a good stay.