Think carefully before booking this hotel. It has a magnificent view. Mountains, snow, you can sleep listening to the waves of the lake. But the hotel stopped in time. Needs renovations. We arrived around midnight and the restaurant was already closed. Highlight for Mr. Mário, who attended to us and provided some snacks. Arriving in the room, there was no heating, single beds for married couples, and worse, the water didn't heat up. The temperature was 1º C. Tired from a long trip, the solution was to sleep without even a shower and wrapped in blankets to escape the freezing room. The claim was a boiler problem. The next day we were moved to another wing of the hotel. The rooms looked like they were from the 60s. Old furniture, poor decor, spring mattresses and old pillows. Weak breakfast, with few options. A simple scrambled egg is charged separately. Hours are limited to 8 am to 10:30 am. In summary: the establishment is well located, on the city's main avenue, and its position is privileged. However, it is clear that the hotel needs an owner. For the price it's charging, it's not worth it. Another absurdity: check-out is at 10am!!! A shame, as I believe it has already been a reference in the hotel industry in Bariloche. Today I wouldn't recommend it to anyone. For the price they are charging, the benefit is far from reasonable. I sincerely hope that they can save the project, investing in infrastructure, quality of services and general renovation of the building.
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