El Tucano Resort & Thermal Spa
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El Tucano Resort & Thermal Spa

9J89+27R, Ruta Nacional Secundaria 140, Provincia de, San Carlos, Alajuela 21004, Costa Rica
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Hot Spring
Sauna
Spa
Massage Room
Fitness Room
All amenities
Property Description
Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 10 minutes from Quesada City Park. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 86 reviews
Surroundings
Airport: Fortuna Airport
(43.5km)
Airport: Juan Santamaria International Airport
(84.1km)
Train: Estación de Ojo de Agua
(89.0km)
Train: San Francisco
(93.6km)
Landmarks: La Marina Wildlife Rescue Center
(1.6km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Master Suite
15

Master Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Family Room
1

Family Room

1 Single bed and 1 Double bed and 1 Queen bed
Non-smoking
Air conditioning
Bedding: Blanket or quilt
Towels
Room Details
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Basic Room
4

Basic Room

1 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Shampoo
Room Details
Check Availability
Superior Room, 1 Bedroom, Ensuite, Mountain View
1

Superior Room, 1 Bedroom, Ensuite, Mountain View

2 Queen bed and 1 Single bed
Non-smoking
Private bathroom
TV
Shampoo
Wardrobe
Room Details
Check Availability
Junior Triple Room
9

Junior Triple Room

1 Queen bed and 1 Single bed
Non-smoking
Private bathroom
Refrigerator
TV
Shampoo
Room Details
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Junior Suite
9

Junior Suite

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
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Guest Reviews

7.4/10
86 reviews
Verified Reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in San Carlos
Most Mentioned
R‍o‍h‍n‍ ‍T‍h‍o‍m‍a‍s
May 19, 2025
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
A‍n‍n‍a
April 18, 2025
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
M‍a‍r‍c
March 11, 2025
No air conditioning in the room because I was penalized for using *******. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
D‍a‍n
March 10, 2025
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
A‍s‍d‍r‍u‍b‍a‍l
March 7, 2025
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
K‍a‍t‍h‍i
February 3, 2025
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
D‍e‍n‍n‍i‍s
January 20, 2025
Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
J‍o‍c‍e‍l‍y‍n
December 24, 2024
Vacation Hotel was great, weather and climate were a bummer. Very friendly, helpful, wonderful customer service. Was always a pleasure. One night the pool by the suana was boiling hot but the next day it was regulated temperature. Highly recommended. Advise to add a souvenir gift shop and tour guide for transportation.
V‍e‍n‍k‍a‍t‍a‍r‍a‍m‍a‍n‍a
December 30, 2024
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.

Services & Amenities

Outdoor swimming pool
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 87
Phone:+506-24606000
Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 10 minutes from Quesada City Park. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a hot tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy at El Tucano Resort & Thermal Spa?

Typically, cancellations of El Tucano Resort & Thermal Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at El Tucano Resort & Thermal Spa?

Prices at El Tucano Resort & Thermal Spa vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at El Tucano Resort & Thermal Spa?

Yes, El Tucano Resort & Thermal Spa provides airport shuttle services. Please contact El Tucano Resort & Thermal Spa in advance to arrange this service.

What landmarks are close to El Tucano Resort & Thermal Spa?

El Tucano Resort & Thermal Spa is located in San Carlos, close to landmarks such as La Marina Wildlife Rescue Center, which is 1.6km from your search (straight-line distance).

Does El Tucano Resort & Thermal Spa have a pool?

Yes, El Tucano Resort & Thermal Spa has a swimming pool for guests to enjoy.

What amenities & services does El Tucano Resort & Thermal Spa offer?

El Tucano Resort & Thermal Spa offers a range of popular amenities including Shuttle Bus Service.

Does El Tucano Resort & Thermal Spa provide breakfast?

Yes, guests staying at El Tucano Resort & Thermal Spa can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

What time are check-in & check-out at El Tucano Resort & Thermal Spa?

El Tucano Resort & Thermal Spa check-in begins at 15:00-23:00. Check-out time is 12:00.

Are pets allowed at El Tucano Resort & Thermal Spa?

No, pets are not permitted at El Tucano Resort & Thermal Spa.

About This Property

Nearest AirportFortuna Airport
Distance to Airport43.53KM
Distance to Train Station89.02KM
Average Price FromAUD310
Hotel Star Rating3