Oak Hotel

No control over unruly guests. Staff gives out room keys to strangers whose name is not on the room reservation which is completely unsafe and illegal. The smoke detectors in the rooms have been removed from all rooms which is unsafe and a safety violation. There would be no way to smoke or fire in the rooms. This is supposed to be a no pet property but there are always dogs inside of the property that bark all hours of the day. There’s constantly smoking inside of the rooms. Walls, appliances, curtains bedding and towels are all completely filthy with stains and strong urine stains. I’ve had to clean my room several times after check in and it’s really annoying. I travel back and forth from LA to SF every week and stay here because of the convenience and it’s really concerning and unfortunate to see the value of the property going downhill. I really hope things get batter

Thank you for accommodating me. I appreciate the improvements. Will stay again the next time I’m in San Francisco. Thank you!

The building is old and you can hear a lot of the noise outside your room. A manager actually walked into my room by mistake around midnight, waking me up. It is a cheap place to stay if you are on a budget.

The neighborhood seemed quite deteriorated, with a noticeable presence of individuals engaged in drug use, which left us feeling uneasy. There was also very loud music being played from a car at the earlier hours in the morning. While the room met our expectations, it was disappointing that there were no towels, and were never delivered, even though we were told they were in the laundry and they would bring them to our room. However, aside from this issue with the towels, the staff were friendly and accommodating, allowing us to store our bags during the day.

I had an amazing experience the staff was great the room was clean and besides being in a high traffic area everything was fine.

At this point, it shouldn't be considered as a hotel... I stayed in 3 different rooms during my stay and it was always the same observation : dirty, noisy and smelly. Orignally planned to stay 4 nights but in the end i painfully only spent 2 nights before running out of this establishment. Honestly the worst place i have stayed at in my life Only pro : staff was comprehensive and friendly

Untidy and rundown hotel but the property overall was fine for what we paid and the location.

It was pretty grubby, tho you get what you pay for.. It was super noisy from other tenants, got woken up all through the night from people screaming and yelling.. You hear everything there

There was no window pane so I was unable to shut the window.