Balmoral Hotel San José CR, Historic District

We had a very pleasant stay at Hotel Balmoral San José. The rooms are surprisingly spacious, which made it easy to relax in. The beds were very comfortable and we slept really well throughout our stay. One thing to be aware of is that many rooms — including all of the Superior Plus rooms — have their windows facing into a dark gap between the buildings rather than outside. This means you don’t get natural light or a view, which was a bit disappointing. That said, the staff were absolutely great — friendly, helpful, and always willing to assist. Overall, a very good hotel in an excellent central location, and we would happily stay here again.

Thoroughly enjoyed staff in hotel and restaurant. Courteous,helpful, cant say enough about them. Hotel restored beautifully and walking distance to Theatre,museums, shopping, etc.

Our suite was perfect. And the hotel was just 2 blocks away from the Historical District. The staff were very helpful, and breakfast was delicious.

Gym had almost zero functionality. None of the equipment I wanted to use were working! Both available treadmills were broken. Overall, I couldn't use the gym. That was one of the main reasons I booked that hotel, apart from location, so that was very disappointing. Other than that the service was great and breakfasts were nice. Great customer service.