The Catrina Hotel
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1 night
1 room, 2 adults, 0 children
All properties in San Mateo
The Catrina Hotel
2110 S El Camino Real, San Mateo, California 94403, United States
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Amenities
Public parkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Express Check-In and Check-Out
English
No Smoking in Public Areas
Clothes Dryer
Accessible Rooms Available
All amenities
Property Description
With a stay at The Catrina Hotel in San Mateo (South San Mateo), you'll be within a 5-minute drive of San Mateo County Event Center and San Francisco Bay. This hotel is 7.1 mi (11.5 km) from Kaiser Permanente Redwood City Medical Center and 7.8 mi (12.6 km) from Filoli.
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8.1/10
Good location to food and shopping
All 103 reviews
Surroundings
Airport: San Carlos Airport
(8.9km)
Airport: San Francisco International Airport
(14.8km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
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6
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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8
Standard Queen Room Non Smoking Refrigerator&Microwave
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
Guest Reviews
8.1/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.1
- Amenities8.0
- Location8.1
- Service8.1
Average for similar properties in San Mateo
Joseph Tsy Hu
December 15, 2024
Good location to food and shopping
Guest User
June 23, 2025
Good service attitude, excellent location according to our needs and the facilities are in good condition.
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Guest User
June 1, 2025
Very clean and free coffee
Original TextTranslation provided by Google
Jorge
June 2, 2025
Check in was easy. The girl at the front desk was polite and professsional. Honestly thats the only good thing about this place. When I entered the room I was immediately blasted in the face by the smell of a wet locker room. Like the inside of a pool locker room without the chlorine. 100% positive there is black mold in here. Black stuff around the shower, tile, and caulk. I wiped the corner of the shower with a tissue and thick black sludge came off. The only way this is possible is by not cleaning it for months at least. Had to leave the windows open to air it out, but the smell persisted because it was coming from the bathroom. After I took a shower on the first night the bathroom did not dry out at all. There are serious moisture issues going on and the fancy mirror lights and nice tile are not going to fix it. Im certain there will be issues in facility in the future regarding mold. The aesthetics are modern and updated but the decore is just a bandaid slapped over the deteriorating rooms. I was there for 5 nights. My room was only serviced one time. Beds are the squeaky and loud metal-framed type. Location is great which is why I stayed here. But the owner should really invest in a proper cleaning and actual remodel instead of slapping new tile and mirrors over water damage.
Harvey
May 30, 2025
It took some time to log in via video check in. Rooms where clean and bedding was great to sleep on.
Verified traveler
May 25, 2025
Avoid at all cost the pictures are fake
I never write reviews so this one is deserved. The front desk receptionist was extremely rude and aggressive. They asked me if I wanted a room downstair or upstairs so I requested downstairs. The room was extremely dirty with stains all over the counter top and floors. The door lock was also broken. I requested another room right away and was rejected so I requested a refund and was moved to a room upstairs. The room once again stains on the sheet hair on the bed and bathroom. I requested new sheets and was told I cant do that house keeping is gone. So I spent 2 hours trying to get ******* to relocate me and the front desk receptionist finally apologized for her behavior and said its not our fault that previous customers ruin the rooms. Understandable, but me as a paying customer should not have to deal with it either. If the front desk receptionist wasn't so rude maybe I wouldnt even write a review but you need to treat your paying customers with more respect.
david
May 25, 2025
Cute place
Jorge was amazing and made me feel welcomed. There is no broadcast television, you have to use your own streaming service, so that ******. The bed needs some serious WD40 action, it squeeked loudly every time you move. The place is cute, clean and modern though.
kathy
May 13, 2025
I. Have stayed at this hotel and loved it but this time my room was a little run down and the bed wasn’t comfortable it was very hard and it said online there are coffee makers in the room but not true and the tv you had to use your apps like your Netflix account..I will not be staying there never again
Christopher
May 13, 2025
At end of day.
I work in San Mateo occasionally, this place is a perfect place to lay your head at the end of the day. Wonderful staff. Walkable food options.
Services & Amenities
Most popular business facilities
Public parking
Free
24-Hour Front Desk
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Public Areas
No Smoking in Public Areas
Cleaning Services
Clothes Dryer
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Handrails in Stairways
Safety & Security
Smoke Detector
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 100.00 (approx. AED 367.39) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 1980
- Renovated: 2019
- Number of Rooms: 57
Phone:+1-650-6329681
With a stay at The Catrina Hotel in San Mateo (South San Mateo), you'll be within a 5-minute drive of San Mateo County Event Center and San Francisco Bay. This hotel is 7.1 mi (11.5 km) from Kaiser Permanente Redwood City Medical Center and 7.8 mi (12.6 km) from Filoli.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 57 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 57 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy at The Catrina Hotel?
Typically, cancellations of The Catrina Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at The Catrina Hotel?
How much does it cost to stay at The Catrina Hotel?
Prices at The Catrina Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at The Catrina Hotel?
What landmarks are close to The Catrina Hotel?
The Catrina Hotel is located in San Mateo, close to landmarks such as The Great Entertainer, which is <100m from your search (straight-line distance).What landmarks are close to The Catrina Hotel?
What time are check-in & check-out at The Catrina Hotel?
The Catrina Hotel check-in begins at 15:00. Check-out time is 11:00.What time are check-in & check-out at The Catrina Hotel?
Are pets allowed at The Catrina Hotel?
Yes, pets are allowed at The Catrina Hotel. Please contact The Catrina Hotel to confirm any specific requirements.Are pets allowed at The Catrina Hotel?
About This Property
| Nearest Airport | San Carlos Airport |
|---|---|
| Distance to Airport | 8.91KM |
| Nearest Train Station | Caltrain/Hayward Park |
| Distance to Train Station | 0.81KM |
| Average Price From | AED548 |
| Hotel Star Rating | 3 |