Constance Leung
July 21, 2024
While the hotel’s location near the airport was convenient, the service left much to be desired. During check-out, we had a few questions about our invoice and arranging a taxi. Unfortunately, the morning receptionist was extremely rude. She snapped at us in Spanish, interrupted our questions, and proceeded to assist the people behind us, ignoring us completely. It wasn’t a language barrier, as she spoke fluently with the Western couple behind us. Sadly, we felt that our treatment may have been due to us being Chinese. If you are a person of color, I would recommend avoiding this hotel.