Guest User
April 28, 2025
We went as a couple and wanted a romantic luxurious night away. I don’t feel for the money we paid we got this. I will break this down below. We stayed in the adults only. We booked last minute waiting for a passport but I had been eyeing up this hotel for weeks! Majority of staff friendly, couldn’t do more for you, I found at meal times in the buffet restaurant the much younger staff were straight on it for drinks, and clearing of plates and making sure you as guest were comfortable. We didn’t get a chance to eat at the a la carte restaurants but were told they serve the same food as the buffets. Brings me to the food. I don’t feel it’s 5* food. Was it edible.. yes. Was I blown away..no. I am a foodie, the best and most excited thing I was looking forward to everyday was the desserts. These were beautiful, albeit some flavour combinations a tad not my palette. The buffet food was lukewarm at best unless you observed and jumped straight on fresh food. I will say though the staff were on having a constant supply of fresh food! Pizza was a staple and always available. Some food labels in the cold sections of food were mixed up meaning at points it was a guess. There was no specific way of manoeuvring food tables meaning I often got stuck between people. Fresh bread always available. Was always very carb heavy. Breakfast full variety, but I just wanted fluffy pancakes so we headed out to a nearby town to get these one day! Gala night was our worst food night, bbq food was over bbq apart from the jacket potato’s and I just lived off this on this evening was excited for a steak but it was so tough even tho I asked for medium that I left it. Lunch we ate at the carina pool bar a few days! Staff there super attentive! Food there was what pulled me through! The burger was 👌 and the fish and chips was very yummy. The handmade chip potato curls were yummy. However on our last full day they used wedges which I was sad about, consistency in food is something my autism needs so this hit me harder than maybe some! Poolside cocktails were amazing, they blend them and it just magically transformed them, that and the no measures! If they don’t have a cocktail on the menu, they will make it for you! Just ask. Got a blue lagoon which is a favourite! Didn’t use the main pool, but just sunbathed, the sunbeds plentiful but we found them uncomfortable, the decking is also bowingunderfoot in a few places so just to be cautious if not steady on feet! Love that there is umbrellas and tables. Not enough Bali beds and people do reserve beds with towels. Beach towels provided and you can swap them but only between 5-6 poolside which is such a short window. Everything looks lovely until you look a lil closer, no lightbulbs in lamps in lobby, not enough seating for evening lobby entertainment. I will say everything in the adults area spotless! Evening entertainment for adults was lackluster. Feel this is geared for a much older audience. Some nights we just ki