Iberostar Heritage Grand Mencey
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey

Calle Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands 38004, Spain
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hotel overview picture
Amenities
Sunbathing Area
Indoor swimming pool
Outdoor swimming pool
Hot Spring
Casino
Sauna
Spa
Massage Room
All Amenities
Property Description
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.
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9.2/10
Great
Cleanliness9.2
Amenities9.1
Location9.2
Service9.2
All 112 Reviews
Surroundings
Airport: Tenerife North Airport
(13.3km)
Landmarks: Casino Santa Cruz
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite (2adults+1child)
1

Junior Suite (2adults+1child)

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
Double Room with Garden View
7

Double Room with Garden View

1 Double bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double Room
6

Double Room

1 Double bed or 2 Single bed
31m² | Floor: 2-5
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double Room (2adults+1children)
5

Double Room (2adults+1children)

1 Double bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
Interconnecting Room
4

Interconnecting Room

2 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room with Garden View 1 Double bed
5

Deluxe Room with Garden View 1 Double bed

1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Room with Garden View
6

Superior Room with Garden View

1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Double Room
10

Superior Double Room

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family Room
10

Family Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior Suite
9

Junior Suite

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double Garden View (2adults+1child)
5

Double Garden View (2adults+1child)

1 Double bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
Suite
16

Suite

1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Room with Garden View 2 Single bed
3

Superior Room with Garden View 2 Single bed

2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
112 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.1
  • Location9.2
  • Service9.2
Average for similar properties in Santa Cruz de Tenerife
Most Mentioned
AI Summary
Guests appreciate the clean, spacious rooms and attentive staff. They love the breakfast buffet and amenities like the spa, gym, and garden. The convenient, scenic location is also highly praised.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2024
Spent a lovely 3 days here after coming off a cruise, and it was a great stay. I particularly enjoyed getting up early in the morning for a refreshing swim in the pool.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2022
Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again
T‍o‍m‍á‍s
November 9, 2022
10/10
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2025
The room was spacious and clean, and the jacuzzi was very relaxing. There was a 1L glass water bottle in the room, and you had to go to the corridor outside to get drinking water. You need to bring your own cup or buy water when you go out. No kettle is standard in Europe. The 25 Swiss franc breakfast was very rich and the service was very good. It is recommended to bring your own toothbrush, and you can ask the front desk for toothpaste.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2024
Pool heated and treated with salt. Great bed and TV. Ideal for disconnection and rest. Good ubication.
Original TextTranslation provided by Google
L‍a‍u‍r‍a‍ ‍D‍i‍a‍z‍ ‍A‍v‍i‍l‍a
October 5, 2024
Muy biennnnnnn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Hot Spring
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, € 12.00 (approx. AU$ 21.33) Daily. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Gluten-free
StyleBuffet
AgeFee
Adult
Buffet:€ 30.00 (approx. AU$ 53.33) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1950
  • Renovated: 2011
  • Number of Rooms: 261
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.

Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy at Iberostar Heritage Grand Mencey?

Typically, cancellations of Iberostar Heritage Grand Mencey can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Heritage Grand Mencey?

Prices at Iberostar Heritage Grand Mencey vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife, close to landmarks such as Casino Santa Cruz, which is <100m from your search (straight-line distance).

Does Iberostar Heritage Grand Mencey have a pool?

Yes, Iberostar Heritage Grand Mencey has a swimming pool for guests to enjoy.

What amenities & services does Iberostar Heritage Grand Mencey offer?

Iberostar Heritage Grand Mencey offers a range of popular amenities including Sauna.

Does Iberostar Heritage Grand Mencey provide breakfast?

Yes, guests staying at Iberostar Heritage Grand Mencey can enjoy breakfast during their stay. Breakfast option(s): Continental, Gluten-free.

What time are check-in & check-out at Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey check-in begins at 15:00. Check-out time is 11:00.

Are pets allowed at Iberostar Heritage Grand Mencey?

No, pets are not permitted at Iberostar Heritage Grand Mencey.

About This Property

Nearest AirportTenerife North Airport
Distance to Airport13.34KM
Average Price FromAUD404
Hotel Star Rating5