Rio Vista Inn & Suites Santa Cruz

Cleanliness & Maintenance: The hotel was generally well-maintained, with guests emphasizing the cleanliness of rooms, common areas, and bathrooms. While some minor issues (e.g., outdated appliances or decor) were noted, the overall impression was one of a well-kept property that prioritized guest comfort.

Staff were great! Super helpful and kind. Will definitely be staying here again and have already recommended to others.

1st night there car was broken into backpack stolen in a 20 minute window, my fault for leaving something in the car but to be there for 20 mins and already get stolen from not a great sign. Good thing the first thing they made me sign was a waiver to NOT hold them responsible for such a transgression. House was from 1890, but I’m pretty sure they kept the original mattress as it was as stiff as a board. Refrigerator did not work in room, TV required me to play tech support to get it unfrozen and usable, while navigating multiple remotes that had stuck keys. Shower is poorly designed, and requires you to open windows in the room in order to avoid the steam triggering the fire alarm and waking the whole house up, with the towel holder as far as possible AWAY from the door. Not to mention the sink has no room to place your things aside from a thin ***** by the faucet. Forget staying in the room with another person because one side of the bed doesn’t have a nightstand. Front attendant was nice and the building did offer free drinks and coffee, and the outside patio area would be quite nice if the weather permitted