Verified traveler
March 23, 2024
The floor was dirty in the room with blonde hair everywhere. The building itself while new was in bad shape. You could tell the builders took shortcuts. The shower handle fell off in my hand when I tried to shower. No body wash in the dispenser that also wasn't locked correctly and fell off the wall when I used it. We were offered to switch rooms, however we had already unpacked everything and didn't feel like moving after a long drive to get there. Then the following morning the one elevator quit working and would only go to the 3rd floor. I was on the fourth floor. I'm disabled and could not use the stairs. On the good side, the general manager was absolutely wonderful, she was possibly the sweetest person on the planet. The beds and pillows were so comfortable and the room was huge, but the negatives left a bad impression overall.