Hotel Diego de Almagro Santiago Centro

WIFI is not stable. There is no USB socket in room.

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

This place is nothing like it is advertised. It is in a terrible state, grafiti out the front, just horrible and doesn't feel safe. Breakfast basic good tasting tomatoes. Beds hard, and we are definitely not going out after dark. All men in the dining room except for me, maybe a place that men stay for work??

In its day, it was likely magnificent but now it is old and showing its age. It was clean enough, staff were helpful and the buffet breakfast was good. The entranceway and surrounding area is a bit worse.

Staff were always excellent. Floors in room were very dirty and had to be cleaned, but they did that and very well when asked. Single pane glass on St Martin side means a lot of traffic noise in the room.

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

I stayed here 7 days total over 3 bookings as I was in and out of Santiago for flights to Rapa Nui, the Atacama and Torres del Paine NP. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. The breakfast was pretty good overall-lots of options and they had amazing pastries and cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker (and why I kept rebooking it after my first stay) is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. Understand that this is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and overall, the rooms are quite spacious and well designed. In short this was the perfect place for me to get around Santiago and to/from the airport. And the price, when including the breakfast, is a great deal overall. So glad my first hotel didn't end up working out in the end.