Istoria Hotel

Good day! Unfortunately, the holiday at the hotel was ruined, although the staff and management made a lot of efforts to smooth out the situation! This is a classic example of the greed and indifference of the owners to their clients! The declared philosophy and advertising do not correspond to reality. The beautiful architecture and original design are not properly maintained and do not correspond to five stars! The cost of three stars for the price of five! We lived in room 9. Unfortunately, we cannot recommend this hotel in our beloved Greece! The staff and cuisine are excellent, but the room is a disaster! Sergey.

My mum and I stayed at Istoria Hotel and it was a wonderful experience from start to finish. It was our first time visiting Santorini and we decided to stay on the quieter side of the island in Perissa. We took a transfer which was easy enough to organise to Oia and Fira during our stay. Our room was lovely, spacious and designed tastefully. I liked the little nooks such as the mini courtyard with seating before heading into the room and the window seat to the side of the bed, perfect for holiday reading! I really liked the food (especially breakfast with lots of healthy options) and the service was to a very high standard. Stelios, Bismark and Delphina deserve a special mention for their friendliness, attentiveness and professionalism. I enjoyed the little touches like the fresh lemonade left in our room and the delicious Greek sweets.

This was the best hotel I’ve stayed in Santorini after visiting over the last 4 years! The staff were fantastic, the amenities were amazing. The pool is very lovely to chill at but the sunbeds and beach service were fantastic. The staff were always accommodating and ensuring we were relaxing on holiday. The rooms were perfect with a quiet a private balcony and view of the sea. Rooms were spacious and plenty for 2. The breakfast also has excellent choice and wide variety depending on your preferences and portion sizes. Will definitely be booking here again when I’m back. Thank you again for your generosity!

Istoria Careful in our selection, we researched every top tier property on Santorini and chose Istoria as a “splurge” to celebrate two 40th birthdays. So, of course, our expectations and hopes were that we would be wowed from the start, and in many cases we were. For example, the entire staff was incredibly friendly, welcoming and attentive from the moment we walked in til the day we checked out. Leonidas offered a genuinely bright and lovely greeting every time we walked through the lobby, offering us delicious fresh squeezed lemonade upon arrival, and insisting on helping us with our bags. You couldn’t walk past a staff member without being greeted with a smile. It was delightful! But when we noticed issues in the room upon arrival and I brought it to the manager, Vaggelis’ attention, he validated our critiques and took swift, immediate action to not only remedy all of the issues while we were at dinner, but made sure we felt more than taken care of for the disappointing experience. To me, a 5 star, luxury property should be judged by how they make it right when something is not right. Vaggelis personally checked in on us several times a day, whether at the pool, on the beach or at the restaurant, ensuring we were happy with their service especially after our first interaction. He and the other staff we came to know were on property nearly 24/7- it was quite astounding to see how present and attentive the entire team is. I also witnessed Vaggelis cleaning up towels on the beach and moving furniture for guests to help the beach attendant when he was busy- something you rarely see a manager do. He expressed to us how important hospitality is to him and I believe he was completely genuine when he said everything he does is from his heart and desire for us to be satisfied with our experience. I could not have scripted a more perfect response to this entire situation. He nailed it 100%. They have very small spa with only two treatment rooms and a little waiting area with a chilly tub (it looks like a hot tub but is cold) on site. As someone who is quite particular when it comes to massages, this one was great. She made sure the pressure was to my liking (I chose deep tissue and she really got in there) and to ask what areas to focus on or avoid. I was very pleased with the experience! The restaurant on property is beautiful and the dinner was wonderful- a concise but innovative menu. It was some of the best food we had in all of Greece. The (included) breakfast offered a lengthy menu with a multitude of options- perhaps a few too many, making it harder to execute all of them well. But we delighted in the cheerful and attentive service every time we sat down. Beds are comfortable, linens are divine, and the fresh lemonade, candies, and notes left on the pillows everyday were a sweet surprise. The pool is quiet and stunningly beautiful. The infamous black sand beach is a mere 10 second walk across the street. We found it easy to get a beach

it is a lovely hotel with a fantastic swimming pool and nice restaurant - quite expensive. it is a pity that no sparkling wine was available by glass and no lounge was arranged to change our clothes before departure to the airport especially for a 5 stars hotel.

Boutique hotel by the sea. Charming hotel. Room with as quiet with a private spa. Very clean. Extraordinary staff - went above and beyond our expectations daily, from the greeting on arrival to accommodating schedule changes. Delicious breakfast. Met some lovely guests from around the world. Quiet location with easy walking distance restaurants and shops.

We really enjoyed our stay here. Celebrated anniversary/birthday with complimentary cakes & wine. Very helpful and friendly staff. Definitely recommended them and sure will return here in our future trip. Morning breakfast is made to order and healthy options

Had a beautiful lunch with my husband and fantastic service from Despina. The food is phenomenal, great ambiance, creative menu with something for everyone and excellent wine list. But the service and care of the staff sets this spot apart from the rest. They managed our quiet couple lunch while entertaining a large family party and made it look easy.

Perfection in a Hotel Amazing Design Amazing Rooms Amazing location Amazing Staff Amazing Food Amazing Pool Family of four adults stayed for a week in two rooms - this could not have been a better holiday Breakfast of particular note - from a menu and with regular items and others with a Greek twist