Anonymous User
Sharing a building with Orange Hotel, the location is decent, with a shopping mall next door and Sanya Bay a short walk further, which tends to be crowded. My room had no view, and being right below the restaurant meant I was woken up by the sound of chairs dragging every morning. I asked to switch rooms on the second day, but despite nagging them from morning till afternoon, it never happened. When I checked in, I saw staff delivering fruit to other guests, but I didn't receive any. I had to ask the next day to finally get a plate, which was just some cheap bananas and tomatoes – they're so rigid and unaccommodating. The laundry room floor was dark at night with no signs, and combined with the red and green elevator lights, it was genuinely unsettling.
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