Crowne Plaza SANYA HAITANG BAY RESORT by IHG

This was our second stay at the Crowne Plaza Sanya Haitang Bay, and our kids absolutely love it, haha! My husband and I think it's fantastic too, even better than the first time. I won't name any other hotels for comparison, haha. **Facilities:** The facilities are comprehensive. There are several pools that kept the kids entertained. Clean towels and free bottled water are available by the pools. They have a bubble show in the afternoon, which the kids enjoyed. It's very close to the beach, just a 5-minute walk. It's also convenient to rinse off after playing. The hotel stay was incredibly comfortable; the temperature was perfect, and the soundproofing was excellent. There are all sorts of activities for kids, including climbing structures, a craft area, a picture book corner, and a huge jungle adventure zone. You can book various activities for the kids daily, like pool games and dessert making – it's a real lifesaver for parents, haha. The breakfast buffet is incredibly lavish; I swear I gained weight every day! By the way, the hotel's dinner buffet is the best I've ever had. Every single dish is prepared with care! It's so abundant, and the ingredients are top-notch! Plus, while you eat, there are lovely singers performing, along with magic shows and face-changing performances. Highly recommend it! You absolutely must try the hotel's dinner buffet. **Cleanliness:** The staff members are exceptionally friendly, and they even collect trash twice a day. When we asked for extras, they were always eager and prompt to provide them. We stayed for 5 days, and our little rascals messed up the bed, so they changed the sheets 3 times – we're truly grateful! **Environment:** It's absolutely stunning and so picturesque, haha, I love it! Before checking out, I suggest taking a ride on the mini-train to get a good look around the hotel. My friends thought my casual photos were taken abroad, haha. **Service:** Jenny, who was in charge of our itinerary, always responded to my messages and requests promptly. She often refilled our mini-bar, and when we forgot a small gift for the kids, she even mailed it to us. Thank you! Wishing her all the best!

The room was great, facing Yate with a beautiful sea view. If the pillows are too soft, you can request firmer ones. The hotel's buffet breakfast was also good. The hotel even provides sand-digging tools for guests to borrow. While digging for sand, I encountered an unreasonable and bossy old lady who acted as if the entire beach belonged to her – it just goes to show you meet all sorts of people in the world, but this really had nothing to do with the hotel. Our butler, Lily, was also excellent; she helped with all our requests. Many thanks!