Traveling with my family, including kids and elderly, we found the Sheraton's public areas beautiful, with scenic views everywhere. The rooms were quite spacious, and the balcony views were lovely. The rooms felt a bit old and worn, and the doors were a bit shabby, but I personally think that's negligible. The bathroom water pressure was just okay, and a bit low for my liking. Breakfast was average. There was even a sofa with a backrest in the breakfast area that was moldy – really, it felt like something you'd find at a street stall. We booked two rooms, and the front desk gave us excellent views, and both rooms were next to each other, which was a plus. Our rooms were cleaned by around 3:30 PM for check-in, and they extended our check-out to 2:30 PM, which was perfect for my child's nap – very much appreciated. The phone in the room wasn't plugged in on the first day, and it didn't say to dial '0' for service, though there were buttons labeled for a 'service center' that didn't actually work. There were plenty of parent-child activities, like a small train, catching small crabs, a bonfire, stargazing, fishing, digging in the sand, collecting shells, etc. – so much to do! The lifeguard even proactively showed me how to deflate the swimming ring, haha. Upon check-out, we received a gift, a Hainan-style necklace.
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