Luhuitou Sanya Resort Reviews

To be honest, I was quite looking forward to staying here because it used to be an Anantara property. I've been to Hainan four or five times already, and I generally prefer the convenience of Dadonghai and Xiaodonghai, so I chose this hotel for my stay. Overall, after Anantara de-flagged, the hotel's maintenance and management really fell behind. We checked in at 5 PM that day, only to be told our room wasn't ready yet. The front desk staff said he'd help expedite the cleaning, so we had to go stroll on the beach for half an hour before finally checking in. Once in the room, it was clear the facilities were outdated. Even though it had a Kohler toilet, it was a very old model from many years ago. The bathroom and toilet area were very old overall, and there was even a sewage smell coming from the bathroom. Luckily, it's close to the city, so ordering takeout was convenient, and we just made it through the first night. On the second day, we opted for room cleaning and went out for lunch around 11 AM. When we returned to the hotel around 2 PM, the door lock wouldn't open. The front desk came to check and found that the lock was indeed problematic, completely out of battery, they said. They had to call engineering to open it, and after it was opened, it couldn't be closed again. Inside, we found the room hadn't been cleaned at all, and the toilet smell was extremely strong. We immediately contacted the front desk to request an early check-out that day and moved to a hotel in Haitang Bay. Sigh, the hotel seemed severely understaffed. It felt like the same front desk person was handling everything and apologizing from start to finish. As for breakfast, there were very few items, and even fewer servers. In the morning, a server even swept eggshells directly onto the floor. I thought she'd clean the floor afterward, but she didn't... I can only say, if you're looking for something cheap, you can stay here, but if you're planning a vacation, forget it. The only good things about this hotel are its convenient location and the decent view of Xiaodonghai; there's really not much else to praise.