InterContinental Hotels SANYA HAITANG BAY RESORT by IHG

Choosing Intercontinental for this stay was definitely the right decision. The butler service was excellent, always ready to answer any questions. The front desk staff even upgraded us to a larger room for free! The hotel environment is fantastic, and the breakfast spread is generous. The kids had a blast, and the swimming pool water was sparkling clean. Plus, it's super close to the beach!

This was a family trip with young children and elderly relatives. Our butler, Kaylee, reached out several days in advance via WeChat, and all the services exceeded our expectations. The entire family was very satisfied with the full support and assistance from the guest relations team. The concierge's airport drop-off service was very reliable and smooth. The shuttle bus was always prompt throughout the day, and the executive lounge dinner was surprisingly good. The pool in the villa area was cleaned promptly every morning, ensuring our room was in perfect condition almost all day. The kids loved the evening crabbing and beachcombing, and the craft activities were also a hit. It was a wonderful experience, and we would definitely stay again.

Environment: I brought my child here once in mid-May and stayed in a Deluxe Seaview Twin room. It had a full sea view, and the scenery was excellent. The 88-square-meter room was also very spacious. Service: The reason I chose InterContinental again this time is because I think the hotel offers great service, always responding to requests. The mini-train ride is free, and the shuttle bus takes you to the beach. We arrived at 11 AM to check in, stored our luggage, and took the child directly to the indoor playground. Since my child needed a nap, I hoped for an early check-in. At 2 PM, the front desk informed us that a family suite was available on the 7th floor (which was an upgrade from our original room type). Although I still preferred a higher floor with a full sea view, I didn't mind too much, thinking my child could finally take a nap. It actually still had a sea view. Facilities: The hotel opened in 2014. I stayed here at the end of 2015, and back then, it wasn't a family-friendly hotel and didn't have as many activities. At that time, I basically just slept in the hotel every day and rarely went out. Although it's been over ten years now, the in-room facilities are not outdated; classics remain classics.

For our Sanya vacation at the end of August, we chose InterContinental as our first hotel. The public areas are beautiful, and the lobby has high ceilings, making it very cool with the sea breeze in the morning and evening! Our butler contacted us in advance, and even though we arrived late on the first day, they reserved a higher-floor room for us with a fantastic sea view. Every morning, I woke up at 6 AM and lay on the balcony sofa, waiting for the sunrise – it was so comfortable! The room was very large and spacious, but the semi-open bathroom might disturb companions when using the toilet at night. Our butler, LUCAS, was very proactive, helping us book various activities and even getting a coconut for the child! But the biggest surprise at the InterContinental was definitely the snorkeling. We booked a snorkeling lesson for our child at the hotel's dive center, which opened up a whole new world for her. The buffet dinner at the underwater tunnel was also very romantic.

This was my first trip with my little one, and I was quite anxious, but it turned out to be so easy! The hotel's family-friendly amenities are incredibly comprehensive. The kids' club offers different activities every day – crafts, bubble parties, and a mini-train – my child never wanted to leave! The heated pool was always available, and the beach was fine and clean, perfect for digging in the sand all day. The room was equipped with kids' toothbrushes, bathrobes, and slippers, which were super thoughtful details. A special thanks to our butler, Bonnie. She sent us the family activity schedule before check-in, had the crib and bed rail ready in advance, and reminded us daily of the children's classes, so we didn't have to plan anything ourselves. When my child needed a quiet room for a nap in the middle of the day, she immediately helped coordinate it. It was truly hassle-free! Happy adults, happy kids – isn't this the ideal state for a family vacation? I highly recommend it to all families traveling with children!

My partner and I had an incredibly sweet vacation here! The sea view room offered breathtaking views, perfect for watching the sunrise and sunset from the balcony every day, and falling asleep to the sound of the waves at night – truly romantic. The infinity pool was super photogenic, and we enjoyed strolls on the beach with the sea breeze, plus a delightful afternoon tea for two. Every moment felt like a blissful escape for just the two of us. A special shout-out to our butler, Bonnie, who pre-arranged a high-floor sea view room for us and even surprised us with honeymoon decorations and welcome desserts, adding so much to the special occasion. She was incredibly responsive to all our requests, making our romantic getaway extra smooth and sweet. Highly recommend for couples, we'll definitely be back for our next anniversary! 💑

The family suite was spacious and comfortable. Although it wasn't on a high floor and didn't have a sea view, the bathroom, toilet, and bed were all connected without any partition. My mother had to send my son to the living room while she showered. The breakfast selection was rich, and the coconut chicken hotpot in the evening was also delicious. My child experienced snorkeling and swam with turtles. Both the instructor and the photographer were very responsible and reassuring.

We had a very satisfying stay. The public areas are well-maintained, and the scenery is beautiful. There are also plenty of activities for kids, making it suitable for all ages. Bobby was great, providing amenities for the little ones and always being on hand to help. Our whole family had a very comfortable stay.

I first stayed here 23 years ago and had a great impression. InterContinental still delivers! This time I booked a suite, and it was definitely an upgraded experience. The room was spacious, the view was fantastic, and the lounge wasn't a half-hearted effort. My kids loved the food, and the independent childcare service at the kids' club was excellent. The price was also reasonable. Our butler, Lucas, contacted us in advance and was very responsive to our needs. The InterContinental Haitang Bay truly offers great value for money.