Fênix Hotéis Hotels in Sao Paulo

I stayed in a very good room, everything clean and well organized. Attentive service and excellent breakfast. I recommend!

I had booked for one night and, a week before my stay, I sent an email informing that I would be arriving in São Paulo at 6 am and asking if it would be possible to check in at that time, so that I could rest before my commitments in the city. I was told that the hotel would do its best to accommodate my request. When I arrived at the hotel at the informed time, the conversation was completely different, as they said that I could only check in at 9 am if I paid a fee of 73 reais and, if I wanted a room at my arrival time, I would have to pay a full night (and with the rack price, higher than the price on the website). If I had not tried to talk and organize this earlier check-in a week before my arrival, the way they proposed would even be fair, however, as I had already tried to talk, I found the way they treated me to be totally disorganized and unfair, as I could have been informed of the need to pay for one more night before and paid the price on the website. The location is also horrible, in front of an avenue where many homeless people are and far from snack bars, and the hotel's breakfast leaves much to be desired. I will never go back.

Hotel location is OK, there is no subway around, about 120 rials from GRU airport. Hotel health is better, breakfast did not have time to eat and left, I do not know how. There is a daily self-service buffet at the door, the taste is OK, the price is also cheap, and the convenience stores and snacks are also available. The hotel has a car park for business families.

Convenient location, convenient facilities, but will not disturb the circulation of guests. Perfect room, excellent service from staff...I like everything, next time I will have more time to enjoy the area outside the pool.

Good hotel, price quality corresponds to starship, recommend hotel in good location

Often stay, it is a relatively high cost-effective choice nearby. The surrounding hotels are more expensive than one, which is already a cheap hotel. Overall it is quite satisfactory.