Hotel Monterey Edelhof Sapporo

Hotel Monterey Edelhof Sapporo Reviews

Hotel Monterey Edelhof Sapporo

Kita 2 Jonishi, 1 Chome−１, Chuo Ward, Sapporo City, Hokkaido, 060-0002, JapanView Hotel Details
Hotel Monterey Edelhof Sapporo
Hotel Monterey Edelhof SapporoHotel Monterey Edelhof SapporoHotel Monterey Edelhof Sapporo
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Hotel Monterey Edelhof Sapporo Guest Reviews

4.7/5
Amazing
521 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(521)
Positive reviews(507)
Reviews with photos/video(173)
Delicious breakfast(98)
Large rooms(42)
Well decorated(30)
Relaxing hot springs(30)
Luxurious(10)
Delicious buffet(7)
Loved the night views(6)
Close to airport(6)
Negative reviews(14)
Zomo
South Twin
Stayed in Nov 2024
Couples
30 review
4.0/5
Very Good
Posted on Jan 4, 2025
Hotel is huge! However, it’s not exactly an easy to walk to with luggage in the snow location, it’s literally in between to stations, so it’s always a battle which one to walk to. Hotel has a nice onsen, with several indoor pools, and a tiny outdoor one with no views. It’s a shame that the onsen operating time ends super early And only opens 12-10pm and 7-9am, very disappointing. Rooms were spacious and tall beds so you can store more luggage underneath but there’s only heater mode during winter and you will have to get the staffs to help unlock the window because it is too warm in the room.
Response from Property: Thank you very much for staying with us. We are very grateful to you for coming to our hotel despite the bad weather conditions on the winter road. We apologize for the inconvenience of not being able to use the air conditioner during the winter. We will do our best to make your stay as comfortable as possible. We look forward to welcoming you again.
Guest User
Standard Single Room
Stayed in Nov 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Dec 16, 2024
Good location. A few minutes walk from the station. Room was clean and modern. The last entry for spa is a but too early (10pm). For travellers who loves to go out at night you might miss it. The spa was a bit small too. The breakfast was exceptional. I strongly recommend everyone trying. You get variety of food. The coffee was like the best latte I’ve ever had from a machine
Response from Property: Thank you very much for staying with us. We are very grateful for all the compliments you have given us. We look forward to welcoming you and your family again soon. Please take care not to catch a cold as it will be a cold season. Thank you with all my heart.
Msnoname
South Triple Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 11, 2024
A beautiful hotel with a spacious room. We stayed at the South wing and the room was clean, modern and big for Japanese standards. The shower area and toilet are not separated though. The onsen was big.The closest metro station is the Odori Station. If you are feeling cold, you could use Sapporo Sosei Square (beside the hotel) to connect to the metro station.
Response from Property: Thank you very much for staying with us. We are filled with gratitude for your kind contribution. Please come again with us. We look forward to seeing you again.
CC diamond
Standard Twin Room
Stayed in Oct 2024
Solo travellers
2 review
4.2/5
Very Good
Posted on Dec 25, 2024
The hotel is located between Sapporo Station and Odori Station, very convenient for taking the railway. The hotel offers hot springs and free Sapporo beer at 7:30 p.m. The room is well-equipped and has a great view, with a beautiful night view of Sapporo. The Christmas decorations in the hotel are beautiful and the staff are very polite. The only downside is that the towels were dirty one day and the bed sheets were not changed. I will definitely stay at this hotel next time I visit Sapporo.
Response from Property: Thank you for your kind words regarding your recent stay at Hotel Monterey Edelhof Sapporo. We are delighted to hear that you appreciated our convenient location, well-equipped rooms, and the beautiful Christmas decorations. Your compliments about our staff's politeness are also greatly valued.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. Bed linen is only provided every two days to protect the environment.We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.
Guest User
Deluxe Corner Twin Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Love this mid size hotel, easily beats many of the international luxuries brands.... mind you this is not a young hotel, yet everything is well kept and for asian who likes harder beds this is one of the BEST mattress i have slept on. Not to mention the bed linens is of extreme high quality that make the likes of Park Haytt and Conrad feel like cheaps rags.
Response from Property: Thank you very much for staying with us. Thank you for the picture of Hoff. We look forward to seeing you again with a smile at our hotel when you visit Sapporo. Thank you very much.
Mirabellez
South Twin
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Excellent! Love the hotel and conveniently located. Took the airport bus and stop is right infront of the hotel and few minutes walk to Sapporo station too making it accesible to any parts of the city. Amenities is well provided too. Spa and Onsen is located at the top floor and free access for hotel guests. Definitely my choice to stay in Sapporo!
Guest User
South Triple Room
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Dec 11, 2024
Nice facade on the outside and hotel staff very professional and speak good english
Response from Property: Thank you very much for staying with us. We are very grateful for your highest evaluation of our hotel. We look forward to welcoming you again with your family and friends. Thank you very much.
Allen
South Triple Room
Stayed in May 2024
Family
5 review
4.5/5
Great
Posted on Jul 8, 2024
Good location, convenient to shopping and transportation. Airport shuttle bus stopped just in front of the hotel. Very close to Central JR station, sea food market, time tower and famous shopping streets. It is not surprised that Japanese hotel room is small. However, it is clean (except part of carpets) and silent. Value to recommend.
Response from Property: Thank you very much for staying with us. We look forward to welcoming you all again. We know you are busy, but thank you for your review.
Anonymous User
Deluxe Corner Twin Room
Stayed in May 2024
Couples
104 review
4.2/5
Very Good
Posted on Jun 22, 2024
Good hotel within walking distance to central. Helpful staff willing to help with booking restaurants and golf courses .
Guest User
South Twin
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Highly recommended 🙆♀️  Take airport bus, stop at the hotel entrance . Location is near to everywhere.
Response from Property: Thank you for staying with us and your positive feedback. We are delighted to hear that you had a nice trip. At Hotel Monterey Edelhof Sapporo, we strive to provide a comfortable and accessible stay for all our guests. We look forward to welcoming you back in the future. Warm regards, Hotel Monterey Edelhof Sapporo Hosokawa
Guest User
Semi Double Room
Stayed in Apr 2024
Couples
2 review
3.0/5
Posted on May 12, 2024
stayed one night and had a very fine stay. The breakfast is really good, and the Japanese take on Central European spa luxury was interesting. The rooms are small, but have everything you need. The bed was a bit short for me (I'm 1.96), but that's the case everywhere in Japan ... Despite my window facing a busy street, there was no noise in the room.
Response from Property: Thank you very much for staying with us.We look forward to seeing you again at our hotel when you visit Sapporo.
HK solo traveler
Standard Single Room
Stayed in Apr 2024
Solo travellers
19 review
4.0/5
Very Good
Posted on May 7, 2024
Room is very clean and comfortable . You must try the breakfast and the waffles are great and should not miss.
Response from Property: Thank you very much for staying with us and posting many photos. We are looking forward to seeing you again at our hotel when you visit Sapporo. Thank you very much. I also want to eat waffles.
Anonymous User
Semi Double Room
Stayed in Mar 2024
Solo travellers
2 review
4.5/5
Great
Posted on Apr 12, 2024
The room is clean and comfortable. However, I think some breakfast foods might contains msg, I was very thirsty after breakfast.
David2359
Semi Double Room
Stayed in Feb 2024
Couples
5 review
4.7/5
Amazing
Posted on Mar 11, 2024
The hotel has a grand appearance of old Western decorations. The breakfast could have been better in terms of its price.
Response from Property: Thank you very much for staying with us. Our chef is very pleased with your contribution. We will do our best to satisfy our guests with seasonal ingredients, etc. We hope you will visit us again and enjoy our breakfast.
Mathieu Nando
South Twin
Stayed in Dec 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Great hotel, good location, the room is well equipped and warm and the staff is very helpful and nice!
Response from Property: Thank you very much for your very kind contribution. We will continue to strive to improve our services based on your words. We look forward to seeing you again at our hotel when you visit Sapporo. Thank you very much.