Arisa606
March 11, 2025
The view was beautiful, and best of all, it was great to be able to enjoy the open-air bath while watching the snow.
There was a wide variety of amenities, which was nice.
Dinner was a course meal using local ingredients, and all of the dishes were delicious.
Breakfast was partially buffet-style, with a variety of vegetables and desserts, so I was very satisfied!
However, I felt that the customer service at the restaurant was not very good in some areas. When I ordered a beer, it was served without being opened, and it seemed to take a long time to open it. I was also a little inconvenienced by the fact that it took a long time for the front desk to answer the phone when I called from my room.
The sizes of the work clothes and pajamas were a little small, so I would appreciate it if you could provide larger sizes even for women.
Thank you very much.
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