Days Inn by Wyndham Scranton PA

Terrible service was horrible got sick from pool had crazy people out side my door

Bathroom falling apart, floor boards, falling, no hot water in the morning, bugs crawling on the walls

This place was terrible. I arrived at night after a long day of driving. I am female and I was traveling alone. I could not turn on the lights when I opened the door. None of the switches worked in the front half of the room. I called the front desk, but no one answered, so I treked back downstairs. The desk clerk told me "that happens sometimes- look for a switch by the bed, and that might help". But it didn't. So I had no lighting in the front of the room, bath and even the tv didn't work. Unbelievable. At check out, I told the morning desk clerk what I had to deal with, and requested a credit on the charges since I paid for a room with electricity. He barely acknowledged my concerns and declined to issue a credit. Consequently, I will decline to stay at any of this hotel's/chain's location forevermore!

I had a problem with this property, i have spent sometime in differen hotels and motels i know things happen and booking events how ever i never as a person staying in a room not have a place to park every place i have ever stayed in customers have privilege parking first not at this days inn and when i brought it to attention to night shift manger he brushed me off and said well you got to do what you have to do this this in the bar was last minute thats fine but i have an issue with my foot and had no handicapped parking

The hotel lacked in many areas and certainly was not as the images. Floors in the hotel look unkept and the rooms were not clean to the standards of the next guest being able to enjoy their stay. Plus to have the bar and restaurant on property.

The property was in poor condition and needs updating. Door in bathroom was broken and wouldn't close