I had booked a superior room with a city view, but upon arrival, we were unpleasantly surprised to find that a wall completely obstructed the window (see photo 1). For the price we paid, I was very disappointed. So, we went to the front desk to request a room change.
The receptionist was kind and patient with us and offered us a room with a bay view for an additional charge. This second room was absolutely magnificent (see other photos)! I must admit, however, that the process of changing rooms and the extra cost did dampen my spirits a bit. Thankfully, the staff were lovely throughout the entire experience, and I sincerely thank them for that.
The room with the bay view was superb. However, I strongly advise anyone wishing to book to contact the hotel beforehand to ensure they get a 'real' view.
Furthermore, the gentleman at the reception when we checked out this morning was very pleasant and friendly – a huge plus since he spoke French ☺️ A big thank you to him; it was truly delightful!
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