Name: Centro by Casa Andina Cusco Saphi
Address: Cusco, Peru
Rating: 8.4

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Fun and lively hostel with a really nice rooftop bar. The breakfast is very small and overpriced but friendly reception and big kitchen

I bought the four-day breakfast package from the trip and was informed by the hotel that the meal is not included in the daily. I would like the trip to answer me about this situation, because I have already tried to talk to the company without success .

Very disappointed with the staff at the reception. I got to their hostel at around 9 pm, the receptionists (two men) asked me to wait until they were done with some work, I was exhausted but tried to be patient. However even when they finished I wasn’t called to do the check in. I had to ask them a twice when I saw they were doing nothing. Terrible costumer service. Not helpful at all at any time. These guys really need some training

The receptionist wanted me to wait at least 20 minutes before I can check in due to a change of staff at that time, but after complaining, I was finally able to have her check me in since she was still working. Otherwise, everything else was fine!

I stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.

I like the hotel very much, it is very clean and has a colorful decoration as it is Cusco, I like there was water available to fill my bottle as in other hotels it was not and generate so much plastic generates conflict to me in addition to the cost of the The hotel was very comfortable and very comfortable.

Selina

Columbus

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