Lindsay
March 25, 2024
There were hairs in the sink and a half drank water bottle in the fridge when we checked into our room. The room was noisy since it was on the lobby and across from the housekeeping closet. Lots of early morning slamming and banging (I’m talking 6-8am). When I checked out, the receptionist didn’t ask about my stay. So I told her about my experience she blamed the site I booked on for the room and just said, “oh sorry” and left it at that. Not the experience we had at all last time. Our server, however, we had multiple times at the lobby restaurant and she was fantastic. She has shorter brown hair and was amazing. The manager who stepped in to help run food was great too. Hoping this was a fluke because we loved the hotel the last time and hope to come back soon.