Shin Shin Hotel Jeju Ocean

The best part is the washing machine in our room. 😄 room is big for family of 4.

We checked in very late at night at about 11pm and we had to change room twice before we finally got our room and settled down. First room, the bin was not cleared and there were used men underwear in the bin. It was not a very good experience especially for two girls. Made us feel like the room wasnt cleaned. We then went down to have our room changed. The receptionist who is so nice (in service) gave us a new room and new key. We went up and the key wasnt working. At this point we were already very exhausted. We went down again and informed her. She then gave us another room which we walked passed and coincidentally notice that it was DND before. She assisted us all the way up to the new room and opened the door for us. It seems fine but it was late so we quickly accepted it and checked in. Once we are settled we realized that the main door could not be locked from the inside. We settled in anyway because we didnt want to go through all the trouble and spoil our vacation. But on a lighter note, the receptionist is very nice and promot is trying to fix our issue. This place can do better.

The room is a bit dated but very spacious and location is good, near market and shops and eateries. However the staffs failed terribly when helping us to get a taxi from seogwipo to jejusi. When she called the first time for a big cab for 4 pax and 4 luggage, we went out to wait for 10min, it didn't come. We go in to ask the car number, she didn't know, she also didn't ask how long it take the cab to come. So we went out wait for another 5 min, come back to tell her it didn't come. She called for another taxi for us, noting down the taxi car number. We waited 5min , a regular taxi came and cannot fix all of us. The taxi saw and just drove away. We went in again to tell her. This time she called and tell us no big taxi available at this hour and we have to get 2 cabs. We went out and then finally boarded the taxi. It took us about 45 min before we started to make our way. I think the staff need some retraining.

Location was good, at the heart of seogwipo. Hotel itself is old, but the room is spacious and surprisingly clean. Carpark is in basement and has enough lots. Hairdryer, soap, shampoo and slippers are provided for use, but not toothbrush.

Hotel was not really clean. Breakfast is limited and not that good. Check in was easy and a breeze though

Nice and clean family room. Toilet is provided with bidet. Friendly recepionist. Ample basement parking. 7Eleven is in the building. Ensure the hotel name is Shin Shin Jeju Ocean. Near Olle wet market.