Guest User
December 27, 2024
pros: good location, kindly allowed extended luggage storage, helpful concierge
cons: no security, accessible to public though convenient for food delivery. no full sized body towels, only hand towels. another guest wrongly requested cleaning for my room (no validation for requester’s room number?) and not only did staff enter my room without my consent while i’m away, they threw out my shopping bags with new things inside even though the bags were not placed in the bin, was not near the bin, and were still heavy with newly packaged products and tax receipts. the bags were soiled with garbage when i retrieved them. no compensation was offered