Mara Serena Safari Lodge

Mara Serena Safari Lodge Reviews

Mara Serena Safari Lodge

The Mara Triangle Conservancy, Maasai Mara Game Reserve, Serena, Narok 00200, KenyaView hotel details
Mara Serena Safari Lodge
Mara Serena Safari LodgeMara Serena Safari LodgeMara Serena Safari Lodge
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Guest Reviews of Mara Serena Safari Lodge

9.4/10
Amazing
57 review
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(57)
Positive reviews(46)
Reviews with photos/video(9)
Lousd
Standard Room
Stayed in Dec 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jan 26, 2026
Perfect stay. Perfect location. The lodge is very beautiful and the team is very welcoming
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
Gabriela Baly
Standard Room
Stayed in Feb 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 13, 2026
Everyone at the hotel was very friendly and helpful, and we really enjoyed your stay. The buffets were top tier and the activities that the hotel offers are really well organized and the drivers are friendly and really knowledgeable about where to find most of the animals. Really recommend!
Response from Property: Dear GabrielaThank you so much for taking the time to review your recent stay and for sharing your experience with us.I am truly delighted to hear that you enjoyed your overall stay and that the care and hospitality of our team helped make your visit a memorable one. It means a great deal to know that our staff left such a positive impression.Thank you once again for your valuable feedback. We sincerely appreciate your kind words and look forward to welcoming you back again soon.Warm regards,Kathurima MburuguLodge Manager
Guest User
Standard Room
Stayed in Dec 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 25, 2026
Really nice hotel with very very friendly staff.
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one. It is rewarding to know that our team contributed to making your holiday a memorable one. I will be sure to share your kind compliments with them.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
LJ_9U
Standard Room Non smoking
Stayed in Sep 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 3, 2026
The hotel is located in the Mala Delta, but there are not actually many animals here in October when there is not a big migration. It's better located on Ashnil's side. If the cheap season price can live, the peak season price is fine
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Response from Property: Thank you for taking the time to review and share your experience following your recent stay with us.I am pleased to learn that you enjoyed your overall experience, including the amenities, cleanliness, surroundings, service, and the professionalism of our staff, all of which contributed to making your stay a memorable one. Management has duly noted your comments regarding the rates, and the matter will be escalated to the relevant authorities for further consideration.Thank you once again for your valuable feedback. We sincerely appreciate it and look forward to the pleasure of welcoming you back in the near future.Warm regards,Kathurima MburuguLodge Manager
Guest User
Standard Room
Stayed in Jan 2026
Family
8 review
10/10
Outstanding
Posted on Feb 10, 2026
環境沒得説,家人都非常喜歡
Translate
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one. I will be sure to share your kind compliments with them.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
Suman S
Stayed in Feb 2026
Family
10/10
Outstanding
Posted on Mar 18, 2026
Just fantastic experience fantastic staff fantastic rooms fantastic everything fantastic
6/15
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us. I am delighted to hear that you enjoyed your overall experience including staff who made your stay a memorable one. I will be sure to share your kind compliments with them. Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon. Warm Regards Kathurima Mburugu Lodge Manager
Mannasseh K
Stayed in Feb 2026
Couple
10/10
Outstanding
Posted on Mar 19, 2026
A hidden gem nestled within the Mara Triangle, where luxury meets untamed wilderness. Every detail of this lodge is thoughtfully curated to deliver an experience beyond expectation. From the seamless blend of architecture and landscape to the breathtaking views that stretch endlessly into the horizon, it is nothing short of spectacular. The hospitality is warm and intuitive, with a team that ensures every moment feels personal and effortless. The culinary experience is equally exceptional, each meal crafted to perfection, complementing the serene ambience that defines the space. An impeccable expression of design, comfort, and nature in harmony. Truly an unforgettable escape, highly recommended for those who appreciate refined experiences in the wild
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us. I am delighted to hear that you enjoyed your overall experience including staff who made your stay a memorable one. Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon. Warm Regards Kathurima Mburugu Lodge Manager
Guide17860441435
Stayed in Feb 2026
Business traveler
10/10
Outstanding
Posted on Mar 17, 2026
Location and views were everything!! Customer service was superb. I wish I didn’t have to hear my neighbors conversations but overall it was a great stay
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us. I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one. I will be sure to share your kind compliments with them. Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon. Warm Regards Kathurima Mburugu Lodge Manager
Guest User
Stayed in Mar 2026
Other
8.0/10
Very good
Posted on Apr 17, 2026
Mara Serena has a special spot in the Mara, including handy air strip. The views from the lodge are terrific and the game drives are excellent. We saw the Big 5 within two days including two leopards. The lodge has a nice pool, which is helpful if you’ve got energetic kids. The Hippo Pools breakfast is well worth it. Generally speaking the F&B gets a touch repetitive but it’s a good, solid buffet. As ever in Kenya, the staff are super friendly and helpful.
Roselyne N
Stayed in Mar 2026
Family
10/10
Outstanding
Posted on Apr 10, 2026
A great destination, lovely property designed like a Masai manyatta.Breath-taking stunning views of the Mara plains below.The staff are the heart of it all-they serve with a smile and make you feel completely at home.They are passionate about serving guests.Food was great as well.A must do, at an additional fee-Breakfast at the Hippo pool & dinner on the raised star lit deck.I highly recommend this property for family and friends travelling as a group or as solo travellers.
Response from Property: Dear Roselyn Thank you so much for taking the time to review your recent stay and for sharing your experience with us. I am truly delighted to hear that you enjoyed your overall stay including the Hippo breakfast, starlit diner and the care and hospitality of our team that helped make your visit a memorable one. It means a great deal to know that our staff left such a positive impression. Thank you once again for your valuable feedback. We sincerely appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Kathurima Mburugu Lodge Manager
Angus M
Stayed in Mar 2026
Family
10/10
Outstanding
Posted on Apr 9, 2026
Fantastic time on safari in Masai Mara - thanks to our guide Reko. Staff in Mara Serena all very friendly and helpful.
Response from Property: Thank you so much for taking the time to review your recent stay and for sharing your experience with us. I am truly delighted to hear that you enjoyed your overall stay and the care and hospitality of our team that helped make your visit a memorable one. It means a great deal to know that our staff left such a positive impression. Thank you once again for your valuable feedback. We sincerely appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Kathurima Mburugu Lodge Manager
Ben D
Stayed in Mar 2026
Couple
10/10
Outstanding
Posted on Apr 8, 2026
Our stay at this safari lodge was nothing short of incredible - from the moment we arrived, we were welcomed with such warmth and genuine hospitality! The lodge itself was stunning, beautifully set in the heart of nature, with breathtaking views and a peaceful atmosphere that made it so easy to switch off. A special shoutout to Edwin, Dominic, and George, who went above and beyond to make our trip unforgettable. This wasn’t just a place to stay, it was an experience. We left with incredible memories and a strong desire to come back one day. Highly, highly recommend to anyone looking for a relaxing, stress-free place to stay
Response from Property: Thank you so much for taking the time to review your recent stay and for sharing your experience with us. I am truly delighted to hear that you enjoyed your overall stay and the care and hospitality of our team that helped make your visit a memorable one including Edwin, Dominic and George. It means a great deal to know that our staff left such a positive impression. Thank you once again for your valuable feedback. We sincerely appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Kathurima Mburugu Lodge Manager
Guest User
Stayed in Mar 2026
Other
10/10
Outstanding
Posted on Apr 6, 2026
The location is atop a hill far away from the other hotels with a stunning view of the expanse of the Mara, with a traditional and relaxing feel. The rooms are cozy, clean and comfortable with all the amenities one would need to catch a break and rest between game drives and meals. The Serena also has great activities to enable you to unwind on your holiday such as a pool, sauna, an activities club for kids and a daily night show with traditional dances, acrobats and dancers. The food is also incredible, my personal favourite being the breakfast that fuels you for your morning excursions. Finally and most importantly the staff is extremely friendly and helpful. Honeestly my personal best service experience in Kenya, and a special shout out to Mr Wilson for his hospitality and facilitation of a great trip for me and my family. In my opinion, the best option within its price range at the Mara.
Guest User
Stayed in Mar 2026
Other
10/10
Outstanding
Posted on Apr 6, 2026
Serene and rich with culture! Everyone provided service with a smile - not something to expect in most service oriented establishments! I will recommend to everyone I know that is interested in Safari experience. Not to mention the location! A very pleasant experience all around! 🤗❤️
Guest User
Stayed in Mar 2026
Other
10/10
Outstanding
Posted on Apr 6, 2026
The rooms were clean and comfortable and the staff provided friendly and reliable service throughout the stay.