Hotel Torre

School trip with 44 novice skiers organised by a tour company. On the eve of the trip I read the reviews for this hotel and I was extremely apprehensive about how bad it would be based on what people had written. Granted, it would have been awful and I gone with friends or family but if you’re looking to use this hotel as a base for a school trip then it really does work! The rooms are very basic and bot very clean and it’s true that there is a stench throughout large parts of the hotel. However, the location for skiing is incredible, only a very short walk from the ski fit and slopes and the selection of food for breakfast, lunch and dinner was really good. They have a large communal area and a small shop on site. I imagine it would be nightmare if you stayed here during the holidays and half term as it would be extremely busy but we planned out school trip during term time and this meant it wasn’t too busy. In summary, don’t expect it to be anything other than basic but if you want 3 good meals and a place to stay close to the slopes and small town for a group of students then you can’t go too wrong.

Hostel-style hotel, not worth the star rating We booked into this hotel to have just 1 night before our flight home and everything else in Sestriere was fully booked. When we arrived in the afternoon, the man in reception was very rude and said we weren’t in the right place and he hadn’t heard of a hotel Torre. We walked round the town in heavy snowfall and eventually someone in a cafe helped us - took us back to the same place as it was the right hotel. The man was security and the reception staff were on an extended break - with only this man slouched in a chair and not interested in anything. It had the vibe of a cheap hostel for teenage groups…..except at £108/night, it wasn’t that cheap. It was central in the town.

Cheap hotel close to bus stop and right next to slopes, however staff can be rude and dismissive if you do not speak Italian, I also saw some smoking inside the property.

The staff were very rude , the beds were brick solid , the radiators are caged in so can’t turn them off , the room was absolutely roasting 24/7 and the windows wouldn’t open fully to let fresh air in , my girlfriend was at reception asking for bottles of water as we caught a horrible flu while we were here she told them 5 times she wasn’t feeling well and felt like she was going to pass out and they continuously ignored her and took 25 mins to get her bottled water she paid 10 euros for then I had to go back to the reception to get more toilet roll as I never once seen a cleaner to give us more or even change our towels ! They also charged me an extra 6 euros for the water when I went down as they said it was a big bottle The breakfast was also terrible and had a tray of ham , a bowl of fruit , cereal that tasted like it had sat there for weeks (stale) they also had dry croissants with icing sugar all over them I could hardly even eat it and I’m not a fussy eater I would not recommend this hotel if you are visiting Sestriere even though it’s right on the slopes I would still have rather walked an extra 5 mins to have a nicer hotel Don’t let this put you off going to Sestriere the slopes were amazing and lots of variety for all different levels ⛷️

Close to centre of Sestriere :-) Some of the staff really unfriendly

The hotel is situated about 5 mins from the slopes and he some pretty good views of the mountains. After that I run out of good things. The beds are ok, the rooms are basic but alright. Actually the shower was hot and wet. However, the food is poor. A buffet system works and there was always plenty of food (although I suspect that is because most people chose not to eat in!). Every meal had 3 choices of pasta (plain, sauce and random). A meat served with a veg was also available. This was complimented by a buffet of cold foods. On the face of it, not too bad. But the meat was rarely identifiable, pasta very Al dente. The general buffet food was cold, tasteless and unappealing. It was often left over from previous meals. Or had been left out for a long time. The staff was short with customers as they slipped the food onto a plate. Breakfast was small. One croissant and a choice of a small bowl of cereal, bread left out from the previous night. Reception staff were hard to find. No bell or way to call them. When they were there they were generally helpful. Lifts are slow, stop at every level and also broken down trapping one of us. There was a staff lift which we were not allowed to use. As a result, it took about 15 mins to pop upstairs to get something. The hotel is built on a spiral. An interesting concept, but totally rubbish with a school group (which there were a lot). No staff can monitor more than 4 doors, so food and other things are throw n around. Walking down in a morning would genuinely make me feel dizzy by the bottom. The central fire escape stairs are slightly better. Cleaning did not happen in our room. There was an outbreak of vomiting and diarrhoea and lots of people were ill. Can’t prove where it came from, but the hotel’s response was slow and poor. They did use Tacilla to clean with! Food left by school groups was left in corridors for 5 days, vomit in the fire escape was there when we arrived and still they when we left a week later. Rubbish from previous guest was still in my room when we left. The place is tired and uncared for. Fire doors have not been checked this year. The key cards for rooms often had to be reprogrammed. Armchairs in the games room are broken, backs missing from others. The bar operates a strange system where the barman cannot accept money, but instead sends you to reception to pay. As mentioned above, they are rarely there, so you have a barman who cannot serve drinks due to a missing reception staff. Beer also very cloudy!! I am sure I have missed something, but I do not recommend you stay here. If you have a school group, this goes doubly. There is not common meeting area, the kids will hate the food. They spread all the students around the corridor so you have the crazy situation of having a 5 minute walk between different rooms. There is no ski boot room. Instead you have to walk from the hotel to the sister hotel and use theirs. The one good thing is that there are lots of good piz