Home Inn Selected Stays in Shanghai

The room was great and very comfortable. The service was excellent, and the environment was clean and hygienic. All the necessary facilities were available. The food was also very good and suited our taste. Thank you!

I booked this hotel based largely on its 9.4 rating and nearly 3,000 reviews, but my experience didn't come close to matching those scores. The location is excellent, within walking distance of Nanjing Road, the Bund and the metro. The hotel is also housed in a traditional Shikumen-style building, which gives it some character and would have been a genuine positive had the rest of the experience lived up to expectations. Unfortunately, there were numerous issues. The room was advertised as having both a city view and a landmark view. In reality, there were no views at all. The windows were small, opaque, barely opened, and looked directly into the side of another building. As the hotel is only four or five storeys high, I find it difficult to believe many rooms could genuinely offer city views. The room felt tired and rough around the edges. The floors noticeably sloped in multiple directions, the bathroom door handle was held on with an incorrect screw, there were marks on the walls, chipped paint, and overall the room felt worn. It was generally clean, but certainly not to the standard I would associate with a property carrying a 9.4 rating. Comfort was also disappointing. All four pillows were oddly lumpy, the air-conditioning struggled and took many hours to cool the room, and the windows could not realistically be opened due to the lack of fly screens and advice from staff regarding insects. Access to the hotel is via a dingy alleyway and the overall feel was closer to a hostel than a highly rated hotel. The room also seemed smaller than the advertised size. Check-in was uncomfortable. A staff member was quite insistent that I sign a UAV/drone-related document despite not having a drone. I declined. To be fair, the other reception staff were otherwise pleasant enough throughout my stay. This experience has made me hesitant to book another hotel within the Homeinn/Home Inn chain.

Check-in was super fast, and the front desk staff were really nice. The location is easy to find, the room was very clean, and the air conditioning was wonderfully cool, haha! Plus, there's coffee and tea downstairs, which is a great bonus. The price is reasonable too. I'd definitely recommend staying here!

The room was great, very clean. The mattress was super comfortable, I slept really well, and there was no noise from outside. The location is convenient, close to the mall, which is great for shopping. It's also near Qibao Ancient Town pedestrian street, which is nice for eating and exploring. Most importantly, it's close to Hongqiao Airport, which is very convenient.

The room was nice, but the real highlight was the cleaning lady, who was absolutely wonderful. In the morning, she proactively asked if our room needed cleaning. Later in the afternoon, I couldn't get into my room because my key card needed to be reactivated. The cleaning lady immediately came over, opened the door for me, and then even took my key card to the front desk to get it reactivated. Her excellent service deserves a big thumbs up!

The service was great! I arrived early and they allowed me to check in ahead of time, which was a huge plus. The front desk staff were very friendly and welcoming. The location is excellent, super convenient for getting to the Bund and Nanjing Road. My only minor complaint is that the room had no windows, which felt a bit stuffy. Next time, I'll definitely opt for a room with a window.

The room was very clean and tidy, which was great. The front desk staff were polite and provided attentive, thoughtful service. The facilities are quite new and the location is easy to find. The environment is pleasant and I was very satisfied with the service. It's right downstairs from my friend's place. The hotel doesn't offer breakfast, but it's very convenient, with plenty of snacks available right outside.

Stayed here for a business trip. The hotel's location is pretty good, close to the subway station, which made getting around super convenient. There are also plenty of dining, entertainment, and shopping options nearby. The front desk staff, especially the ladies, provided excellent service. The room was comfortable and very clean.

The hotel's location is excellent, making it super convenient to get to the concert venue. Getting back after the show was a breeze and stress-free. The room was clean and tidy, the bedding was comfortable, and the staff were friendly, attentive, and quick to respond. Overall, it offers fantastic value for money and is an ideal choice for accommodation when attending a performance. I'll definitely be back next time!

👍 The hotel room layout is spacious, and the hot water supply is stable with good pressure. The breakfast on the second floor offers a wide variety of fresh and clean food that suits my taste. The hygiene is well-maintained, and the facilities are comprehensive. Pretty good overall!