Vienna International Hotel (Shanghai Pudong Airport)

I had a one night stay here as a layover on my way back to Sydney. The hotel is very nice, it has a luxury feel without the luxury price tag. The staff are very friendly and they even had someone with English speaking ability at the check-in counter. The staff were polite and helpful and they were well presented and professional. The room was great, it is spacious. In my particular room there was a study table, a couch by the window and a well constructed bed with a solid wooden base and a cushioned headboard. The bed was quite comfortable to sleep in and the bedding was clean and well maintained. The pillows are soft so if you need something firmer it may be worth brining your own pillow or enquiring with reception. The room has WIfi and it is high quality. I was also delighted to find that this hotel has very modern fittings, this hotel has a power outlet that accommodates USB-C and USB-A type cables which means no travel adapters are required to change phones, power banks, earphones, or smart watches. The hotel is located about 15 minutes away from Pudong Airport so it is extremely convenient for thise that have an overnight layover. The hotel is located on a road where there are plenty of local food options around, however, if you are a westerner and cannot tolerate local food, I suggest you either bring your own where possible or look for a hotel closer to Western food outlets. Overall an excellent stay, easy Check-in and Check-Out processes. I recommend this hotel highly.

Can’t understand how this hotel brand can have same review score as Hilton, this is by far the most filthy 4 star hotel in China I’ve stayed. Tons of garbage just by the hotel back wall, surroundings and road quality horrible even if close to the airport. Miserable low quality room with rotten shower, windows that have no soundproof. Breakfast facility reminding canteen for the factory workers. Offers kind of traditional chinese dishes but poor settings, ceiling of the restaurant with black mold stains, rough personal. Rough reception staff.

This hotel is a little far away for the shopping malls, otherwise rooms are neat and clean and I loved their late checkout time policy which really comes in handy with a late evening flight. Free airport drop-off is added advantage.

Service is great, all are organized from wake up call to the service car to drop off to airport on time. The best