Okura Garden Hotel Shanghai

Huaihai Road is just a few mins walk from the hotel. Very convenient. The hotel is old but well kept. The breakfast is nice although the queue could be quite long during busy hours on weekdays.

Another excellent stay at Okura! An amazing and magical experience!

It was useful that trip tells you the size of the beds so that you can determine whether they’re big enough to share with children. Lots of the hotels say that children can stay free, but the beds are no way big enough. The shanghai garden hotel has 2x 1.2m single beds in a standard room, which is considered a small double in the uk, and was comfortable for my family of 4. We visited the swimming pool during our stay and it was very refreshing. Be advised it is mandatory to wear swim cap. Which will have to be purchased if you don’t have it. Breakfast was vast, lots of choice of Chinese, Japanese and western style. We particularly enjoyed 混沌汤, 点心。 Disappointed with the 包子, 生煎包 - which didn’t really have much filling, flavour, and 油条 - which wasn’t fluffy felt it was cooked from frozen. Particularly annoying when we were asked to pay the high full price for our small 12 year old and half price for 7 year old, rather than by height which is what other hotels do. They hardly ate anything! Consider being more family friendly!

It was not easy to travel with elderly people aged 88 this time. We were glad that the hotel provided excellent service during our stay and we enjoyed the meal discount offer of the in-house outlets. We loved the Japanese restaurant the most. The hotel staff was very friendly and caring, especially the front desk staff when we checked in. They upgraded our room taking into account an extra bed needed for 3 of us and one is an old age.

Long established as one of the first batch of luxury hotels in Shanghai, Okura Garden Hotel retains its charm and quality. I am particularly impressed by the service and staff's readiness to help. When I checked in, I had a bit confusion and picked a room in which inconvenient to add an extra bed for my son. The front desk staff didn't hesitate to assist and went out of their way to show me alternative rooms, to ensure that my needs satisfactorily were met. I would no doubt choose Garden Hotel when visiting Shanghai next time.

Charming hotel in a strategic location. Close to 2 metro stations and walkable to many shopping malls and eateries. Staffs were friendly and helpful.