Okura Garden Hotel Shanghai
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Rooms and Guests
1 room, 1 adult, 0 children
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Okura Garden Hotel Shanghai

No. 9 of Top Premium Hotels in Shanghai
No. 58 Maoming South Road, Huangpu District, Shanghai, 200020, China
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The Japanese-managed Okura Garden Hotel (Huayuan Fandian) is a five-star hotel located in Shanghai's Former French Concession. The hotel is in convenient proximity to Shaanxi Road Station on Lines 1 and 10 of the Shanghai metro.Show More
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hotel overview picture
Last booked 1 hr ago
4.7/5Amazing·Cleanliness: 4.7
Classy environment91% Recommended
All 3,863 Reviews
Amenities
Indoor Swimming PoolSaunaMassage RoomExecutive LoungeFitness RoomParkingAirport Pick-up ServiceBarTennis Court2 Restaurants
All Amenities
Surroundings
Metro: South Shaanxi Road
(290m)
Metro: Middle Huaihai Road
(580m)
Airport: Shanghai Hongqiao International Airport
(13.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Room
4

Executive Room

1 Queen bed
32m² | Floor: 26-31
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room
4

Deluxe Room

1 Queen bed
32m² | Floor: 18-25
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Single Room
3

Deluxe Single Room

1 Single bed
29m² | Floor: 18-25
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room (Special Promotion)
3

Deluxe Room (Special Promotion)

1 Queen bed
32m² | Floor: 18-25
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Family Room
3

Family Room

64m² | Floor: 8-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Single Room
4

Superior Single Room

1 Single bed
29m² | Floor: 8
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Family-friendly Family Room
4

Family-friendly Family Room

72m² | Floor: 9-11
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Triple Room
3

Triple Room

2 Single bed and 1 Single bed
36m² | Floor: 8-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Room (2 beds)
4

Superior Room (2 beds)

2 Single bed
32-36m² | Floor: 8-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Double Room
4

Superior Double Room

1 Queen bed
29-36m² | Floor: 8-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Suite
3

Deluxe Suite

2 Single bed
72m² | Floor: 22-31
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Suite
4

Superior Suite

1 Queen bed
56m² | Floor: 26-31
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Double Occupancy (Doublebed)

Guestroom - Double Occupancy (Doublebed)

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room - Single Occupancy, Garden-View

Deluxe Room - Single Occupancy, Garden-View

1 Queen bed
32m² | Floor: 8-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive City-view Double Room

Executive City-view Double Room

1 Queen bed
32m² | Floor: 26-31
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe City-view Queen Room

Deluxe City-view Queen Room

1 Queen bed
32m² | Floor: 18-25
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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discount Executive City-view Queen Room

discount Executive City-view Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite

Executive Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews(3863)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.5
  • Location4.7
  • Service4.7
Sock Hoon
March 12, 2024
Our stay was pleasant and most of the staff were very helpful & friendly. They will greet us whenever we walked pass. Too bad we did not have the chance to enjoy the facilities and dine in the hotel. One feedback I had was during our check-in day on 28 Feb 2024. We were not sure if we had arrived at the right hotel as we do not know the hotel's Chinese name. It was raining and I wanted to alight & make a quick check with an older porter at the hotel entrance/drop-off point. When I asked the older porter "这里是不是 Okura Garden Hotel?" He just brushed me aside and said "不知道!". In the end I had to dashed into the hotel lobby and reconfirmed with the reception on duty. Understand that English may not be a common language for the hotel staff especially the older ones. But won't it make a great difference if the staff at least knows the English name of the hotel that they are working for?
Mr. Liu US
January 21, 2024
Exterior is 5 star. Interior is 2 star. Service is 1 star. Don't be fooled by the glamorous lobby and magnificent exterior and online pictures. When I arrived for check in, the lady at the reception desk asked me to wait while she finished playing with her phone which was very unprofessional. The first room was dirty with stains on the bed covers and on the towels (see images) and the furniture was aged and shabby. I voiced my dissatisfaction and they brought me to a second room which had even more stains than the first one. I again expressed my dissatisfaction and they brought me to a third room which seemed to be without any visible stains. However, as I was checking the room for cleanliness, the hotel housekeeper was annoyed and muttered some profanity under her breath as she probably thought I couldn't understand Chinese. This is completely unacceptable from any hotel staff let alone from a "five star" establishment in a major city. The only redeeming factor was the concierge who apologized and tried her best to remedy the situation. I originally booked a two night stay but after these experiences, I decided to stay one night (since it was already very late) and amend my booking tomorrow morning. Thankfully the hotel allowed me to cancel the second night but I left feeling dissatisfied and cheated. In total, I had been delayed over 2 hours and had voiced the situation multiple times to the hotel staff and nothing was offered from their end. Perhaps the culture is different in China, but if I saw this level of accommodation in the US I would think that it is a 2 star hotel. As for the service, the valets were very helpful in offering to carry luggage and the concierge was truly apologetic, but the housekeeper and lady at reception displayed behavior that is completely inappropriate.
Con
November 23, 2023
Convenient location, the room is well-equipped and very clean. The room is spacious which we can open the luggage without any difficulties, will come back to stay again.
Guest User
March 25, 2024
李小姐from front desk is very nice and friendly and helpful. 單先生from the concierge is also very helpful and nice. He helped me ship sthg back to my cousin. Love my stay with my friend. Had a great stay. Will definitely come back. 👍👍
SATOSHI
September 24, 2023
Very good location, near to the metro station and many restaurants. The stuffs can speak Japanese, and very kind. We can have drinks outside at the bar on the third floor, very nice view.
Anonymous User
November 1, 2023
Nice staff and nice view from the hotel. The location is good too.
Guest User
March 13, 2024
It’s obviously a heritage property, meaning that the architecture is amazing, but also it’s not the newest or best maintained particularly given the recent (2020) ownership adjustment. So if you know what you sign up for, it is still a unique experience at a great location. I had two pieces of cleaning equipment left in the room on two different days. The chamber maid didn’t replenish fresh toilet paper. And there was hair of different color on the towels. Evidently the management of the hotel is not what it used to be.
Guest User
March 14, 2024
The service was very responsive to my needs. The facilities were excellent as they comprised the ambiance of everything. I didn't have a chance to try the food though. The location was prime and convenient. Overall, it exceeded my expectation.
Guest User
August 6, 2023
I was very comfortable ^^. Next time I wanna stay again. Especially restaurant is fantastic, Japanese food is nice. ^^

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 110.00 (approx. AU$ 23.36) per person
Children 13–17 years old
CNY 220.00 (approx. AU$ 46.72) per person
Adult
CNY 220.00 (approx. AU$ 46.72) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1990
  • Renovated: 2016
  • Number of Rooms: 471
The Japanese-managed Okura Garden Hotel (Huayuan Fandian) is a five-star hotel located in Shanghai's Former French Concession. The hotel is in convenient proximity to Shaanxi Road Station on Lines 1 and 10 of the Shanghai metro.

Guestrooms feature satellite TVs, broadband Internet access, satellite TVs and 24-hour room service.

This Shanghai hotel features 10 function halls and a ballrom equipped with Wi-fi, projectors, and simultaneous translation systems.

Five restaurants serving a range of cuisine including Cantonese, Shanghainese, Japanese and French are located within the hotel as well as three bars.

Recreational options include an indoor swimming pool, sauna and tennis and fitness facilities.

Services & Amenities

Indoor Swimming Pool
Bar
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
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Frequently Asked Questions

How much does it cost to stay at Okura Garden Hotel Shanghai?

Prices at Okura Garden Hotel Shanghai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Okura Garden Hotel Shanghai?

The closest airport is Shanghai Hongqiao International Airport. It is 13.54km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Okura Garden Hotel Shanghai?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Okura Garden Hotel Shanghai provide airport transfer services?

Yes, Okura Garden Hotel Shanghai provides airport transfer services.

What amenities and services does Okura Garden Hotel Shanghai have?

Okura Garden Hotel Shanghai has the following amenities and services: Indoor Swimming Pool, Sauna, Massage Room.

Does Okura Garden Hotel Shanghai have a swimming pool?

Yes, Okura Garden Hotel Shanghai has a pool. Pool type: Indoor Swimming Pool.

Does Okura Garden Hotel Shanghai have fitness amenities?

Yes, Okura Garden Hotel Shanghai has fitness amenities.

Does Okura Garden Hotel Shanghai provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Okura Garden Hotel Shanghai have non-smoking rooms?

Yes, Okura Garden Hotel Shanghai has non-smoking rooms. Please view the hotel listing for details.

Does Okura Garden Hotel Shanghai provide breakfast?

Yes, Okura Garden Hotel Shanghai provides breakfast.

About This Property

Nearest AirportShanghai Hongqiao International Airport
Distance to Airport13.91KM
Nearest Train StationShanghai Railway Station
Distance to Train Station3.97KM
Nearest Metro StationSouth Shaanxi Road
Distance to Metro Station0.41KM
Average Price FromAUD335
Hotel Star Rating5