InterContinental Shanghai Jing'an Reviews

The hotel upgraded our room to executive and it comes with dinner at their Chinese restaurant. However, we were unable to make it for dinner and they offered to change it to lunch. They sent our luggage up to the room while we enjoyed the lunch. Their services are excellent and they have a counter for parcel collection on behalf of the guest. Even if the parcel arrived earlier than the day we checked into the hotel, they will receive it on behalf based on the guest name. Excellent services! The bed is big and comfortable.

Overall smooth and nice experience in our travel trip to Shanghai through trip com!!!

The place was great, spotless, clean and classy. We had breakfast with our reservation, the buffet was including a lot of options. They put a small cake in our room since it is our anniversary.

Nice stay overall. Breakfast quality is lower than the last time we stayed.Outside area was closed randomly on Saturday night. Lots of security around.

很好 很好 很好 好好hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

One of the highlights of my trip to Shanghai was the staying at the Intercontinental Hotel in Jingan. Very impressed w the interior decoration, a harmonious fusion of Western and Eastern cultures, invoking a sense of nostalgia of the old Shanghai. All services in the hotel, from the rooms to the lobby, are very professional with attentions to details. We particularly appreciated the staff members at the Registration desk, especially Jasmine and Bobo whose hospitalities were superb, making us feel instantly at home. The food here set a high bar for luxurious dining, surpassing many other five-star hotels. We were lucky to sign up to the complimentary High Tea which offered a colorful selection of pastries and delicious finger food. The legendary breakfast buffet has never disappointed us, including a wide variety of Western and Chinese food, such as traditional Shanghai snacks, wantons and noodles. We had such a great time in this hotel and are looking forward to coming back to it in the near future!

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Got upgraded to upper floor, and extended to late checkout! The staffs were so aware to offer help to every single of customers!

Great experience as usual. Intercontinental hotels never disappoint. Keep it up with the good work guys

Positives: The facilities are good. For example, the swimming pool, sauna and gym were very enjoyable. Negatives: The breakfast was very poor with limited choice, low quality food and a small dining area in relation to how many people there were. The check-out experience was also poor as it took 25 minutes due to their being only one member of staff. Moreover, as my girlfriend was waiting for me in a seating area, she was asked to move by hotel staff as she was told, that this was in fact a restaurant. However other guests were sitting in same area (waiting to check-out) and they were not asked to move. We felt that this was a strange way to treat guests at the hotel.

The service is good. I like the hotel. This is a nice hotel.

The overall stay was good. The room was spacious and clean the breakfast was diverse between Chinese and western. It was a bit crowded during the time we visited , so I didn't feel I got the service I paid for. The taxi booking and driver assistance was a nuisance. Maybe because everyone was trying to get a taxi. But the overall séjour was Okey

Bathrobe cleaniness

The location of the hotel is great. Almost opposite of the train station. Furthermore it is very nearby the Jade Buddha Temple and the new thousand trees shopping mall. The rooms are big and with a great shower. One downside was the smell coming from the shower, but this is a minor thing. The facilities of the hotel are top. Having a 25 meters swimming pool, a sauna, steam room, hot-tub and a great gym. I really recommend booking this hotel.