Hilton Shanghai Hongqiao

Panda Huahua Limited Blind Box Package: I've actually drawn this at Hilton hotels in other cities before, and it's great! This time, the one I got is different from the previous ones – it's a bathtub panda doll, quite cute! [Tea Ceremony] | Exclusive Welcome Amenity: The tea comes in tea bags, which are convenient for brewing and carrying! Facilities: Well-equipped, the room is spacious and large! Hygiene: Good, thoroughly cleaned and tidy! Environment: The environment is nice, directly opposite is the legendary luxury residence, Gubei No. 1! Service: The service is pretty good!

The hotel's location is excellent, right opposite Gubei No. 1 and not far from Hongqiao Hub, making transportation very convenient. There are also many shopping malls nearby. The room I stayed in was comfortable and clean, and there's a 24-hour gym and pool available for workouts. Last time I stayed, I encountered a few issues, but Judy Chen professionally and enthusiastically helped resolve them. This stay, everything was well-arranged, making me feel right at home. The hotel breakfast was also great, with a wide variety of options. I will definitely choose to stay here again next time.

Overall, my stay was very pleasant and comfortable. The room facilities were all in good working order; the water heater provided a steady stream, and the power outlets were conveniently located. The cleanliness was excellent, with no dust in the corners, and the bedding felt fresh and clean. Nora's service attitude was friendly and accommodating, and she was quick to respond to any issues. The surrounding area was quiet and peaceful, not noisy at night, and it was easy to go for a walk outside. There were no hidden catches or unnecessary frills, which I appreciated. I would definitely choose this place again on my next visit.

The facilities are complete, and the hygiene details are well-maintained. The bedding is clean, and the environment is elegant and quiet. It's close to Hongqiao, and Hayley's service was enthusiastic, efficient, and responsive. Some areas show a bit of age, but overall, it's a solid choice for both business transits and short family stays, offering good value for money. [Tea Ceremony] | Exclusive Welcome Gift: Very delicious 😋

My stay here was pretty good! The hotel environment is quiet and peaceful, and the room was very clean with no strange odors. All the facilities worked well, including the hot water and air conditioning. A special shout-out to Winnie at the front desk; her service was excellent, and she was always patient and helpful with any issues. Overall, it was a comfortable stay with attention to detail. It's a convenient place to stay when traveling, and I would definitely consider it again next time!

## Environment Overall, it's pretty good. The lobby is bright and comfortable, and the rooms are simple and stylish. If I had one suggestion, it would be that the entrance often gets congested with vehicles, making it difficult to accommodate too many dropping off guests, which is especially inconvenient during the rainy season. ## Accommodation The bedding was comfortable, and the hygiene was acceptable, with no noticeable unpleasant foreign objects or stains. However, there was a faint, lingering smoke smell in the room, which was unpleasant for non-smokers and those who dislike smoking. ## Service The service was excellent. The front desk staff, housekeeping, and concierge were all very friendly and attentive. I had specifically requested a non-smoking room in my booking notes, and a non-smoking room was assigned at check-in. Unfortunately, upon entering the room, I could still smell a strong cigarette odor. When I brought it up, the staff quickly arranged a room change. The second room, unlike the first, had the lights on and the AC already blasting, so when I first entered, I genuinely didn't smell smoke. However, once I felt too cold and turned down the fan and adjusted the AC, the smoke smell reappeared. Considering it was getting late and I had already changed rooms once, I decided to make do for the night and not bother the staff again. Regarding smoke control, perhaps even the hotel staff can't be sure if guests secretly smoke in the rooms. Whether it's strictly enforcing the 'no smoking' policy beforehand or ensuring thorough odor removal afterward, as a well-known hotel brand, I hope this issue can be improved. The hotel has both smoking and non-smoking rooms. Different types of guests pay the same price and have reasonable requests, yet they don't receive equal treatment. Why should non-smokers always have to compromise for smokers?

I was very satisfied with my stay this time. All the facilities in the room worked, and the faucet had a good water flow. It was very clean, and there were no strange smells in the bathroom or on the floor. Nora's service was excellent; she was very responsive and quick to help when needed. The hotel's environment is also good, very quiet at night, so I could sleep well without being disturbed. Overall, there were no annoying minor issues. I'll definitely come again!

I was pleasantly surprised by my stay here. The room amenities were all very convenient; the power outlets were perfectly placed, and the hot water came on quickly. The cleanliness was meticulous – no dust in the corners, and the bedding felt crisp and dry. Nora's service was friendly, and she responded quickly to any small issues. The surrounding area was quiet, not noisy at all. There aren't any fancy frills, but it's a solid, comfortable place to stay. I'd definitely consider this hotel again next time.

I was very satisfied with my stay this time. All the facilities in the room were functional, the air conditioning cooled properly, and the shower had a consistent water flow. The cleanliness looked good; the bed sheets and duvet covers had no strange odors, and there was no trash on the floor. Nora, a staff member, had a great service attitude and patiently answered all my questions. The surrounding environment was quiet. Overall, there were no annoying small issues, and the value for money was excellent. It's a very suitable place to stay when you're traveling.