As soon as we arrived at the hotel lobby, there was no one to help put things down and carry things into the hotel, after we checked in we were busy helping. We just checked in and the room card followed, because the room key ran out, after a few minutes I was in the room and finally I was given the room key card. and the bathroom hasn't been good for a while, maybe the hotel is old. The breakfeast also has few choices for the buffet, and the main menu has to be ordered, and it takes a long time to come out, a bit disappointing. As soon as we checked out, we wanted to get our suitcases into the car and no one helped us, and after the suitcases were loaded we didn't want to help, the service of a star hotel like Kempensky was very embarrassing, it made Kemspinky's name bad, so I don't recommend it because the hotel price is not comparable because service like a 2 star hotel, not like a 5 star.