No.18 Xinjinqiao Road, Pudong New Area, Shanghai, 201206, ChinaView Hotel Details
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Guest Reviews of Ramada Plaza by Wyndham Pudong
9.6/10
Excellent
4473 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(4473)
Positive reviews(4424)
Reviews with photos/video(1143)
Friendly front desk staff(363)
Delicious breakfast(193)
Quiet & comfortable(187)
Perfect for business trips(179)
Large rooms(125)
Stayed multiple times(43)
Awesome gym(26)
Clean pool(10)
Negative reviews(49)
MalachyS
Superior Queen Room
Stayed in Sep 2025
Business traveler
7 review
10/10
Outstanding
Posted on Oct 19, 2025
Nice big room with a large comfortable bed and pillows. Wardrobe right next to the luggage rack was convenient.
Response from Property: Thank you for your review. I am very glad to read such positive comments about your stay with us. We look forward to welcoming you back. Warm regards,
tonylueng
Superior Room (2 Beds)
Stayed in Aug 2025
Business traveler
46 review
10/10
Outstanding
Posted on Sep 13, 2025
Facilities: Well-equipped.
Cleanliness: Spotless.
Ambiance: Elegant and tranquil. It's a short taxi ride from Longyang Road Exhibition Center, and the Shanghai Museum East Pavilion is also very close. From the room, you can even enjoy views of the iconic Pudong skyline. Service: Excellent! I would definitely choose this hotel brand again.
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Response from Property: Hello! Thank you for staying with us and providing us with detailed feedback on your experience. Our highest priority is our guests' overall satisfaction. We hope you will continue to support us and look forward to providing you with a perfect stay next time. We wish you a pleasant stay!
M825898****
Superior Room (2 Beds)
Stayed in Aug 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 5, 2025
While the hotel's facilities are quite old, the lobby is bright and spacious. I forgot to take photos of the room, but it was a bit damp and not very large. Although fully equipped, the amenities were quite dated. The price was reasonable. However, if modern hardware is a priority for you, you might want to think carefully before booking. On the other hand, the service was incredibly thoughtful. The front desk staff were warm, friendly, and had an excellent attitude. I accidentally left something in my room, and they promptly called to remind me. Luckily, I hadn't gone far, so I was able to go back and retrieve it immediately. This level of attentiveness was truly commendable – a big thumbs up!
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Response from Property: Hello! We are honored to welcome you and know that you were satisfied with your stay. We will continue to provide you with our dedicated service and strive to make you feel right at home. We look forward to welcoming you back to the Ramada Plaza Pudong Shanghai.
Anonymous User
Superior Room (2 Beds)
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 14, 2025
The hotel is in a great location, with plenty of dining options nearby. The rooms are spacious with comfortable bedding and clean bathrooms, and the soundproofing is excellent. The front desk staff handled check-in efficiently and were very friendly and professional. Room service is very responsive, and any requests are promptly addressed. The breakfast buffet offers a good selection of both Chinese and Western options. Overall, Ramada Pudong Shanghai is a reliable and highly recommended choice for business travelers.
Original textTranslated by Google
Response from Property: Hello, we are very pleased to receive your satisfaction with the overall performance of the hotel. The hotel team will continue to improve and strive to bring you a more satisfactory experience and service. We sincerely welcome you to visit again.
1101****
Deluxe King Room
Stayed in Jul 2025
Family
41 review
10/10
Outstanding
Posted on Aug 11, 2025
This was my first time staying at a hotel right on my doorstep. Despite having been open for quite a while, the facilities are very well-maintained. The lobby is impressive and luxurious, and the rooms are spotlessly clean, with no corner overlooked. Both the air conditioning and shower pressure were excellent. What truly stood out was how incredibly warm and welcoming all the staff were, and my room was even upgraded! It's a hotel with excellent value for money and definitely worth a stay.
Original textTranslated by Google
Response from Property: Thank you for your stay. We are very pleased to receive your high evaluation of the hotel's overall performance. The hotel team will continue to work hard to bring you a more satisfactory experience and service. We sincerely welcome you to visit again.
Raptor12
Superior Apartemnt Suite 1+1
Stayed in Jun 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Jul 22, 2025
The room is in terrible need of refurbishment, everything looks shabby, and the lights are obviously dim. Apartments are on very high floors so the view is fantastic but the windows are dirty. The rest is fine.
6/7
Response from Property: Thank you for your review. Your feedback is important to us for continuous improvements. For information, we would like to upgrade our hotel soon, and all these problems are under planing. We look forward to serving you better in the future. Warm regards.
游家林
Deluxe King Room
Stayed in Oct 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Nov 5, 2025
Comfortable
Response from Property: Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay with us at Ramada Plaza Pudong, Shanghai. We look forward to welcoming you back in the near future. Warm regards,
Guest User
Superior Room (2 Beds)
Stayed in Sep 2025
Couple
1 review
7.5/10
Posted on Nov 1, 2025
Very hard to write much. Was just a hotel to stay for 1 night. We arrived at about 1.15pm, check-in was 2pm. Qadr, the young chap at Reception was polite and very friendly. Upgraded us to a much bigger double room, which we did not need as we had to wait for room to be cleaned which was a nice touch. Language barrier being the main issue but he spoke good enough English to help out with Didi the equivalent to Uber taxi's just stopped working. He sorted that. It is super clean on the roads there, safe as anything to walk late at night, we went to get some food. The only negative about 15 to 20 min walk to Metro depending on how quick you walk.
Overall we was happy with our stay.
Response from Property: Thank you for your review! We are so happy you appreciated our services. We look forward to serving you better in the future. Warm regards.
Guest User
Superior Room (2 Beds)
Stayed in Sep 2025
Family
6 review
9.5/10
Amazing
Posted on Oct 13, 2025
The hotel is excellent, and the stay was fantastic. Staffs are modest. The aircon system in the room was not good at all; used to make sudden loud noise for some time and stop, and this was repeating. Felt warm as well; seemed it was not cooling well... We didn't lodge complains for it as we were in the room for a few hours only during the daytime. The night time was not that pleasant owing to the above stated reason.
Response from Property: Thank you for your review . Your feedback is important to us for continuous improvements. I have shared your comments with our Engineering dept. We are looking forward to welcome you back. Best regards.
Manta1
Superior Room (2 Beds)
Stayed in Feb 2025
Business traveler
4 review
9.0/10
Great
Posted on Apr 28, 2025
Went for a conference and stayed at this hotel because of location. It was a great choice.
Very busy with the National History Day competition, but the staff was great and my room was lovely.
Very confident to stay here again.
Area is surrounded by convenient shops and amenities. Restaurants and cafes right at the hotel as well.
Very clean and comfortable.
Response from Property: Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay with us at Ramada Plaza Pudong, Shanghai. We look forward to welcoming you back in the near future. Warm regards,
Guest User
Superior Queen Room
Stayed in Jul 2025
Solo traveler
1 review
9.0/10
Great
Posted on Aug 26, 2025
This is one of the cheaper hotel options in the area, while having comfortable rooms.
The service of the staff is excellent, including arranging delivery to return something that I left at the hotel.
Downside was during my stay, the pool was under renovation and inaccessible.
Response from Property: Thank you for taking the time to share your valuable feedback with us. Your feedback is important to us for continuous improvements. We certainly look forward to welcoming you back in the near future.
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 7, 2025
Very good staff and clean. Breakfast is amazing
Response from Property: Thank you for your review. I am very glad to read such positive comments about your stay with us. Your kind compliments will definitely be shared with the team. We look forward to welcoming you back. Warm regards,
Guest User
Superior Apartemnt Suite 2+1
Stayed in Jul 2025
Family
10 review
8.5/10
Very Good
Posted on Aug 9, 2025
The facility is quite old, but front desk staff work hard to compensate for it. The service apartment are very large. The cleanliness is very hit and miss; we have stayed here twice and both times found that the inside of the closet is quite dirty with lots of dust. The pool was closed, and not sure when it will reopen. I would stay here again for the location, price and the size of the rooms with the sacrifice of cleanliness in mind.
Response from Property: Thank you for taking the time to share your valuable feedback with us. Please accept my sincere apologies for any unpleasant experience. I have shared your comments with Housekeeping Dept. immediately. Actually, we have the plan for hotel brand upgrade and renovation. We are looking forward to welcome you back. Best regards.
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 1, 2025
Even is an old Hotel, is still in good shape. Is not first time for me in this Hotel, and mainly i choose this because of the good position.
Response from Property: Thank you for your review. We are delighted to hear that you had an enjoyable stay with us at Ramada Plaza Pudong, Shanghai. We look forward to welcoming you back in the near future.
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 14, 2025
thank you for services
I can't speak chinese but Olivia help us.
she was very kindly, friendly.
All the other staff were very friendly.
If I ever have another business trip to Shanghai, I will stay here.
Response from Property: Thank you for selected Ramada Plaza Pudong Shanghai and sharing your experience with us. I am delighted to learn that you have enjoyed your stay with us. Your kind compliments will definitely be shared with the team. We sincerely look forward to welcoming you back to our hotel in the near future.