Guest User
February 18, 2026
I checked in after 2 AM on the 17th. The oldest front desk staff member, a woman with short hair, had an awful attitude from the moment I walked in, through check-in, and when retrieving my stored luggage. It felt like I was disturbing her peace. I wished her a Happy New Year, and she just stared blankly, didn't even look at me, and didn't respond. She lacked basic human courtesy and respect. If you don't like working at the front desk or being disturbed, you should stay home instead of giving people such an unpleasant attitude. The bag I stored wasn't even heavy, but she refused to pick it up. She pushed it out of the luggage room along the floor and then rudely yelled at me to go get it myself. Why didn't she just say so earlier? Now both of my bags are dirty from being dragged on the ground and can't be cleaned, and the surface is worn. Staying here was the biggest mistake! It's truly unlucky for a hotel to have such an employee. I hope the hotel reviews the surveillance footage to see how terrible her behavior was!
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