Yitel (Shanghai Pudong Jinqiao LaLaport hotel)

Yitel (Shanghai Pudong Jinqiao LaLaport hotel) Reviews

Yitel (Shanghai Pudong Jinqiao LaLaport hotel)

No. 179 Xinjinqiao Road, Pudong New Area, Shanghai, 201206, ChinaView Hotel Details
Yitel (Shanghai Pudong Jinqiao LaLaport hotel)
Yitel (Shanghai Pudong Jinqiao LaLaport hotel)Yitel (Shanghai Pudong Jinqiao LaLaport hotel)Yitel (Shanghai Pudong Jinqiao LaLaport hotel)
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Guest Reviews of Yitel (Shanghai Pudong Jinqiao LaLaport hotel)

9.3/10
Very Good
1739 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1739)
Positive reviews(1704)
Reviews with photos/video(251)
Classy environment(152)
Delicious breakfast(150)
Friendly front desk staff(124)
Convenient parking(55)
Perfect for business trips(50)
Close to metro(26)
Tasty restaurant(10)
Tasty coffee(7)
Negative reviews(35)
M638656****
Double Bed Room [Screen Projection TV]
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 30, 2025
The room was spotless, and the quiet environment ensured a great night's sleep. The lady at the front desk provided excellent service. 👍
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Yitel Shanghai Jinqiao. Thank you for your sincere review. I am so happy to receive your recognition. I will be more attentive and provide you with the best experience. I look forward to your return! -- General Manager of Yitel Shanghai
M54675****
Superior Queen Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 30, 2025
The room was very spacious and spotlessly clean. The late-night snacks were also delicious, and the service was exceptionally warm and friendly.
Original textTranslated by Google
Response from Property: 尊敬的賓客:漂亮的不僅僅是這個世界。美麗的是映出這個世界的你的眼瞳。感謝您細緻的反饋與厚愛,我們盡我們所能,將小頤的温暖散發出來,也希望能為您的歸途增添美好的回憶。如家,總有不期而遇的温暖,期待我們的再次相聚。--和頤酒店總經理
M529847****
Business Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 9, 2025
Great location with convenient transportation, and the staff were incredibly friendly!
Original textTranslated by Google
Response from Property: "尊敬的賓客:您好!感謝您對酒店的肯定與好評,我們將會一如既往地保持乾淨舒適的環境提供給您,您的好評是我們酒店所有工作人員努力前進的動力,衷心希望您生活工作愉快,和頤至尚酒店上海金橋酒店歡迎您的再次光臨,謝謝!--和頤酒店總經理"
1381716****
Superior Queen Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 10, 2025
The room was spacious, and the service was excellent. We also enjoyed the delicious late-night snacks. They even gave us a small gift upon check-out and proactively offered tea. Great value for money. I would definitely return.
Original textTranslated by Google
Response from Property: 尊敬的賓客:在人生的旅途中,我們漸漸知道,人與人之間最重要的是真誠,小頤用最真誠的心對待每一位入住的客人,而能得到親的厚愛與支持,讓小頤覺得收到是最最幸福的禮物!祝您幸福!--和頤酒店總經理
M421651****
2-bed Room
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 3, 2025
The room was spotless, and the service was exceptionally warm and welcoming. We were pleasantly surprised by the late-night snacks and complimentary bottled water in the evenings. All in all, a highly satisfying stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客:在人生的旅途中,我們漸漸知道,人與人之間最重要的是真誠,小頤用最真誠的心對待每一位入住的客人,而能得到親的厚愛與支持,讓小頤覺得收到是最最幸福的禮物!祝您幸福!--和頤酒店總經理
Yunhaiqike
Double Bed Room [Screen Projection TV]
Stayed in Jul 2025
Business traveler
25 review
10/10
Outstanding
Posted on Aug 2, 2025
As a returning guest, I'm still compelled to leave a glowing review. The hotel is ideally situated in a commercial district, offering convenient access to transportation, dining, and entertainment. The ambiance is elegant, upscale, and spacious, with everything impeccably clean and tidy. My stay was wonderfully quiet and comfortable, thanks to the excellent and well-maintained facilities. The service was outstanding, and the staff were incredibly friendly and helpful! The breakfast buffet was generous and easy to access, and the dining environment was very pleasant. A big plus is the complimentary and convenient parking.
Original textTranslated by Google
6/7
Response from Property: "尊敬的賓客,您好!感謝您入住和頤至尚酒店上海金橋店,感謝您無比真誠的評價,小頤得到您的認可超開心的,小頤一定戒驕戒躁 更加用心服務,給您們極致的體驗,非常期待您的再次歸來喲!--和頤酒店總經理"
M785207****
Superior 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 17, 2025
Clean rooms, complimentary late-night snacks, and warm tea. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的賓客:小頤選擇這裏落腳衹為遇見最好的您,您的需要就是小頤的追求~對待“家人”,小頤一直温暖如初,不曾改變,未來我們會更好,期待您和小頤一起見證哦~ -- 和頤酒店總經理
M8981****
Double Bed Room [Screen Projection TV]
Stayed in Jun 2025
Other
2 review
10/10
Outstanding
Posted on Jul 15, 2025
The room offers great value for money, making it ideal for summer family trips. We appreciated the bottled water provided in the room on hot days, along with the complimentary tea service.
Original textTranslated by Google
Response from Property: " 尊敬的賓客:顧城説過,如果你是春天,就沒有離開,就永遠有花。您就是我們的春天,有您温馨的鼓勵的支持,小頤才能更加堅定的綻開花朵,迎接春天。感謝您的光臨,祝您旅途愉快,工作順利!--和頤酒店總經理"
Liszt
Superior 2-bed Room
Stayed in Aug 2025
Business traveler
9 review
10/10
Outstanding
Posted on Sep 5, 2025
The front desk service was excellent. Everything else was good.
Original textTranslated by Google
Response from Property: "尊敬的賓客:您知道嗎,人的一生註定會入住兩個酒店,一個驚艷了時光,一個温柔了歲月。不知道小頤是哪一個呢?期待與您的下一次相遇。--和頤酒店總經理"
StivenTan
Business Queen Room
Stayed in Jun 2025
Family
2 review
5.0/10
Posted on Jul 14, 2025
Stayed here a few times in the past and thought it was great. However, this time round I had to change room 3 times because 1) given an out of order room the first time 2) second room had a leaking aircon vent 3) third room had choked toilet bowl issue. On the morning of my check out day, the room key card expired - it was 8.45am! And I was supposed to check out anytime before 2pm. I had booked a total of 2 rooms for 6 nights, and was upgraded for a room, to which I was grateful. However, things have certainly gotten worse since my last stay. 以前在这里住过几次,感觉很棒。然而,这次我不得不换了三次房间,因为:1)第一次住的房间出问题了;2)第二个房间的空调出风口漏水;3)第三个房间的马桶堵塞了。 退房那天早上,房卡过期了——当时是早上8点45分!而我本来应该在下午2点之前随时退房。 我是订了两个房间,住了6晚。服务员升级了一间,我很感谢。但是自从上次入住以来,情况肯定变得更糟了。
Response from Property: 尊敬的賓客,您好:很抱歉讓你在本次的旅途中有了不好的體驗,針對於您所提出的問題,我們也對當事員工進行了嚴厲的處罰,也對所有的員工進行了更為專業和深刻的培訓,並對他們今後的工作進行了更為嚴格的要求,也希望您可以給於我們改過的機會,讓我們可以再次為您服務,我們也希望您可以看到我們的改進並對我們的工作提出您寶貴的意見,督促我們前進。再次為我們工作的失職向您提出最誠摯的歉意,抱歉。--和頤酒店總經理
M533366****
Business Queen Room
Stayed in Jun 2025
Couple
83 review
10/10
Outstanding
Posted on Jul 6, 2025
The environment is excellent. The complimentary breakfast was fantastic, and the location is very convenient. The front desk staff were also incredibly helpful. Overall, I'm extremely satisfied, and as a returning guest, I hope they continue to maintain this high standard!
Original textTranslated by Google
Response from Property: 尊敬的賓客:親愛噠,您好!感謝您對小頤的認可!我們唯有不斷努力,繼續提升酒店的服務水準和品質。衹為期待您的再次光臨!祝您生活愉快!~愛您的小頤;和頤酒店總經理
M488515****
Double Bed Room [Screen Projection TV]
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 4, 2025
The room was spotless and very spacious, with a well-designed wet/dry separation in the bathroom and excellent soundproofing. What stood out most was the incredible value for money; the price was very reasonable, and the service was absolutely top-notch.
Original textTranslated by Google
Response from Property: 尊敬的賓客:小頤選擇這裏落腳衹為遇見最好的您,您的需要就是小頤的追求~對待“家人”,小頤一直温暖如初,不曾改變,未來我們會更好,期待您和小頤一起見證哦~ -- 和頤酒店總經理
_CFT010000002179****
Double Bed Room [Screen Projection TV]
Stayed in May 2025
Business traveler
36 review
10/10
Outstanding
Posted on Aug 4, 2025
Upon entering the hotel lobby, one's eyes are immediately drawn to the gleaming, mirror-like marble floor, so brightly polished you can see your reflection, and utterly spotless. The front desk area is tastefully designed, simple yet elegant, with every decorative item and fixture immaculately arranged and dust-free. A subtle lavender fragrance fills the air, instantly creating a fresh, comforting atmosphere that melts away the weariness of travel.
Original textTranslated by Google
Response from Property: "尊敬的賓客:親愛的,您讚美真的是很誠懇,善於讚美別人發現別人有點的人也一定是個優秀的人呢,小頤恭敬不如從命咯!新的房間,新的裝修風格,遇到您這麼優秀的人簡直就是完美啦~與你相遇好幸遇,我如一直在這裏等候您的再次歸來,出門在外,小頤就是您的第二個家~--和頤酒店總經理"
Guest User
Double Bed Room [Screen Projection TV]
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 23, 2025
It is close to Disney park, approximately 20 minutes by car
Response from Property: Dear guest, thank you very much for staying at Yitel Hotel Jinqiao. We are not perfect if we don't receive your high praise. Thank you for your valuable comments on the hotel and we sincerely look forward to your next visit. --General Manager of Yitel Hotel
Guest User
Double Bed Room [Screen Projection TV]
Stayed in Feb 2025
Solo traveler
9 review
9.5/10
Amazing
Posted on Apr 6, 2025
The room was really clean, and breakfast was very good. Only one problem is the description of the room says that it has a city view window but actually I've got a room with a view of the interior hall. It was loud in the morning and I had to ask to change it. Please correct the information about the windows because it was really important for me.
Response from Property: Dear guest, hello! Thank you for staying at the Yitel Shanghai Jinqiao. We apologize for the unpleasant experience you had. Our room types are available when you make your reservation, allowing you to make your own choices. Please contact the front desk immediately for any room needs you may have during your stay. We will continue to work hard to ensure a satisfactory stay for you and look forward to providing you with even better service next time. Thank you again for your comments and suggestions. We will continue to improve and sincerely look forward to welcoming you back. We wish you a happy stay. General Manager of Yitel Shanghai - Racher