Service is great! Super recommend! Free airport pick-up service by the hotel. Even though I don't own a China phone number, they still arrange the car on time to pick us up. They do have free shuttle bus to Disneyland & metro station also which is super duper convenient! Ps: They provide ginger tea & snacks for us to eat after our trip in Disneyland. Apart from that, the room hygiene is just perfect, breakfast is great, staff is helpful! They also prepare souvenir for us when we check-out, some snacks & keychain. Definitely will come back to the hotel when i visit Shanghai again! Will rate it 10 out of 10 for this hotel!