Ji Hotel (Shanghai Pudong Airport East Station) Reviews

Response from Property: 當晨光輕吻窗欞，你踏進這方靜謐天地，兩床並列如雙星共輝，潔凈是底色，舒適是詩行。廿五分鐘車程，是你奔赴遠方的温柔註腳；免費接送，是我們對旅途最誠摯的守候。全季不衹是一間房，是城市與心靈之間，悄悄鋪開的一段柔軟旅程。

Response from Property: The lights of the night are the city's gentlest whisper, and your simple "delicious" light up every corner of the Four Seasons Hotel. We offer more than just a room; we protect your tiredness and anticipation—from shuttles to bedding, from service to late-night snacks, all designed to provide the little joys of your journey. May every departure be filled with the warmth of homecoming, like the gentle breeze caressing the window lattice and caressing your heart. Come back next time, we'll still leave a light on for you, waiting for your return.

Response from Property: Thank you very much for choosing the JI Hotel and for sharing your detailed stay experience. We understand that you chose to drive to your destination to catch an early flight, taking into account your schedule. This is perfectly fine, and we understand that waiting for the hotel shuttle might not fit your tight schedule. The fact that you returned to the hotel for dinner and sleep demonstrates our convenient location, offering a safe and secure rest stop during your busy schedule. We regret that you were unable to use our shuttle service. We will further optimize shuttle scheduling to minimize wait times while ensuring safety. We will also continue to improve the quality of our dining, accommodations, and other aspects of our hotel to create a more comfortable and convenient experience for you and your guests. We look forward to your next visit to the JI Hotel, and we will continue to offer you an even better welcome and make your trip even more convenient and welcoming!

Response from Property: Dear traveler, your words are like a gentle breeze blowing through the courtyard of the All Seasons Hotel, reminding us of those delicate moments of home. From the surprise of a free upgrade to the hand-held breakfast at the front desk, every detail reflects our tender regard for your journey. Our proximity to the airport is convenient, yet allows you to feel at ease amidst the rush. The shuttle bus not only bridges the distance, but also paves a safe journey home. While All Seasons may not be able to transcend the hustle and bustle of the world, we hope to become a peaceful corner in your heart, waiting for our next reunion to continue another poetic chapter.

Response from Property: As the morning light gently kisses the window lattice, you step into this tranquil space, and the whole season responds with a room of pure joy. The bedside lamp warms like an old friend, the aroma of breakfast smells like poetry, and the upgrade to a twin bed foreshadows a surprise—not all tenderness lies in the details, but in the details that happen to touch your heart. May every encounter be a reunion after a long separation.

Response from Property: 清晨的光灑在窗台，像你嘴角的笑意般温柔，全季的房間不衹是寬敞，更是心靈的棲息地。班車輕啟，載着晨風與期待；早餐飄香，是舌尖上的詩意。你的一句好評，是我們最珍視的迴響——願每一次出發，都有温暖相隨。

Response from Property: Dear guest, thank you very much for choosing the Ji Hotel as your stopover during your layover at Pudong Airport and for your heartwarming recognition! We're delighted to learn that you found our shuttle service "really convenient." To address the travel pain points of airport travelers, we've specially arranged a scheduled, efficient shuttle bus service. Saving you the hassle of lugging your luggage around is our greatest satisfaction. Regarding the room size, we're very touched. We've always strived to balance comfort and practicality within the limited space: bedding is made of skin-friendly materials, circulation is designed with convenience in mind, and soundproofing and lighting are carefully optimized, ensuring every guest can rest and unwind. The "one-night layover" option you mentioned is exactly what we've focused on optimizing. From express check-in and free luggage storage to 24-hour hot water and quiet air conditioning, every detail is designed to create a safe haven for you while you're on the go. Thank you again for your trust and recognition! We hope that when you pass through Pudong again in the future, the All Seasons Hotel will still be your warm stopover. We will provide more considerate service to protect every step of your journey.

Response from Property: 超暖心收到您的超讚反饋！看到小朋友後主動升級房型，是我們對親子客人的貼心關懷，能為您帶來寬敞舒適的入住體驗太值得啦~房間大、無煙味、安靜，是我們對品質的堅持，也是對每位客人的承諾。感恩您選擇全季，更感謝您願意再次光臨！下次入住，我們還會備好更多小驚喜，用更細緻的服務守護您的旅途。期待與您和家人再會，祝一切順心！✨

Response from Property: Thank you so much for your recognition! It's our greatest joy to ensure you enjoy a comfortable stay and satisfying meals. We've meticulously considered the room layout and amenities, and the breakfast is rich and varied, catering to every palate. Your statement that you'll choose us again is a testament to your trust. We'll also continue to improve the early bird discount you mentioned, offering you even greater savings. We look forward to welcoming you back next time. We'll continue to provide you with excellent service and make every stay a warm and wonderful one!

Response from Property: 當晨光輕吻窗欞，你眼中的乾淨與無味，是小季最珍視的詩行。一杯暖宵夜，不衹是味道，更是深夜裡的一句‘我在’。謝謝你，讓全季的温柔有了温度。

Response from Property: 您的點評如一縷清風拂過心田，讓我們想起那些藏在細節裏的温度：晨光中的整潔房間、服務人員眼裡的真誠、早餐桌上温熱的粥與醬菜，還有那趟準時的大巴，彷彿時間都為我們停留。這不是偶然，而是全季對品質的執着追求。您的一句肯定，是我們繼續前行的燈塔。

Response from Property: We are deeply sorry for the poor stay experience you experienced. We have taken note of each issue you raised and are deeply reflecting on it. Regarding the aging of the facilities and the room space, we are developing an upgrade plan. The blood stain on the pillow is absolutely unacceptable and reveals a serious oversight in our cleaning procedures. We have taken serious action against the housekeeping department and are strengthening quality control inspections. The lack of service also indicates that our staff training is inadequate, and we will strengthen our service awareness going forward. We apologize again for the inconvenience and look forward to welcoming you back.

Response from Property: 當您説‘環境服務很好’時，我們彷彿聽見了時光輕語——那是晨光穿過窗欞的靜謐，是茶香與書香交織的午後，更是每一位夥伴對細節的執着。全季不止於居所，更是一種生活態度的共鳴。感謝您的目光，讓我們在平凡中看見詩意，在日常裏遇見美好。

Response from Property: 感謝您選擇全季酒店，在這片靜謐的空間裏，您不僅找到了舒適的住宿體驗，更收穫了一份獨特的旅行記憶。我們始終相信，真正的奢華在於細節的體貼與服務的温度。從清晨的第一縷陽光到夜晚的星輝點點，我們都以最誠摯的心意陪伴您的旅程。願您在今後的旅途中，依舊能感受到這份來自全季的温柔與關懷。