Shanghai Xujiahui A.T.HOUSE Jia Di Hotel Reviews

Response from Property: Thank you for your thoughtful sharing and wonderful photos! We are delighted that you appreciated the hotel's convenient location, facilities, and room ambiance. We are also pleased that the coffee shop on the first floor and the restaurant on the third floor added to the pleasant experience of your stay. A special thank you for specifically praising our team members Qianyu, Jiangzhan, Qitong, and Rongxia; we will certainly pass on this recognition to them. It is our team's greatest joy to accompany you on your journey with meticulous service and enthusiastic assistance. We also had the opportunity to watch Djokovic's tennis match live, which will undoubtedly be a cherished memory! The hotel is located in the heart of the fashionable Xujiahui commercial district, approximately 200 meters from Xujiahui Metro Station, and adjacent to Xujiahui Catholic Church and Guangqi Park. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and the Wukang Building, among other Shanghai-style landmarks, are also nearby. Thank you for choosing A.T.HOUSE. We look forward to meeting you again on your next trip to Shanghai, continuing to add comfort and warmth to your wonderful journey!

Response from Property: Thank you for choosing A.T.HOUSE during your National Day holiday trip to Shanghai to watch the Masters, and thank you for sharing your wonderful travel photos! We are delighted that the hotel's cozy room design, the warm and attentive service of our staff, and the pleasant surprise of this room upgrade all added to your wonderful experience. We especially appreciate your positive feedback on the breakfast, afternoon tea, and late-night snacks. At all times, we strive to maintain our focus on the quality of our ingredients and the variety of our meals, making every meal a memorable part of your stay. Your consistent affirmation of the hotel's quality is invaluable to us. The hotel is located in the heart of the fashionable Xujiahui commercial district, approximately 200 meters from Xujiahui Metro Station, and adjacent to Xujiahui Catholic Church and Guangqi Park. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and Wukang Building, among other Shanghai-style landmarks, are also nearby, making it convenient for watching matches, sightseeing, or business trips. Thank you for choosing this hotel for your future business trips to Shanghai. We look forward to welcoming you to A.T.HOUSE every time we meet again, and hope to continue to provide you with a familiar, comfortable and satisfying stay!

Response from Property: Thank you for your thoughtful sharing and positive feedback! We are delighted that the hotel's stylish spaces, meticulous details, and warm, attentive service left you with a wonderful impression. We are also pleased that you were able to easily experience the cultural atmosphere surrounding Xujiahui Academy and the Catholic Church while enjoying convenient travel options. The hotel is located in the heart of the fashionable Xujiahui commercial district, approximately 200 meters from Xujiahui Metro Station. Xujiahui Academy, Xujiahui Catholic Church, and Guangqi Park are all within easy reach. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and Wukang Building, among other charming Shanghai-style attractions, are also easily accessible. Thank you for choosing A.T.HOUSE again. We look forward to providing you with a meticulous, warm, and comfortable stay next time!

Response from Property: Thank you for your recognition and sharing of A.T.HOUSE! We are delighted that the hotel's design, environment, and convenient location made you feel comfortable and at ease. Making every stay more relaxing and reassuring is something we always strive to achieve. We look forward to A.T.HOUSE providing you with a familiar and comfortable experience next time you visit Shanghai.

Response from Property: Thank you for choosing A.T.HOUSE. We're delighted that this casual choice turned into a comfortable week-long stay. We're pleased that the lobby design, room ambiance, and our service all provided you with a satisfying experience. Thank you for your recognition and recommendation. We look forward to seeing you again and continuing to provide you with a relaxing and enjoyable stay!

Response from Property: Dear Guest, Thank you for taking the time to share your stay experience. We sincerely apologize that, after you requested a room with a better view, we were unable to provide you with the room arrangement you expected during check-in, nor did we meet our required standards of cleanliness. Regarding your concerns about the bottled water being opened, we understand this can be uncomfortable and disappointing, and we have carefully recorded and will take this matter seriously to ensure that every guest receives more attentive and complete service and preparation. We will continue to address your concerns about the breakfast being acceptable and the service response time having room for improvement. We hope to have the opportunity to serve you again in the future and repay your trust with even more reliable quality.

Response from Property: Dear Guest, we sincerely apologize for the unpleasant stay experience. We take your feedback very seriously and have recorded all the issues you raised. We are committed to making thorough rectifications to prevent similar problems from recurring. We sincerely appreciate your feedback and value the opinions of every guest. We will take immediate action to improve the hotel's facilities. We sincerely look forward to welcoming you back to A.T.HOUSE Shanghai Xujiahui. Welcome!

Response from Property: Dear Guest, thank you for choosing to stay at A.T.HOUSE Shanghai Xujiahui and for sharing your valuable feedback. We are pleased that you appreciate the hotel's excellent facilities, elegant environment, and the convenience it provides for your travels as an international hotel. Regarding your comments about the slightly small room size and the transportation experience (very close to the subway station, right next to Xujiahui Academy), we have taken note of them and thank you for your positive feedback on the convenient location. We sincerely apologize for your feeling that the service was "standard and somewhat distant," and we will further focus on the appropriateness and pace of our service to continuously optimize the overall stay experience. We look forward to providing you with more thoughtful and comfortable service details on your next visit.

Response from Property: Dear Guest, Thank you for your support and recognition of A.T.HOUSE Shanghai Xujiahui. We are delighted to see your positive feedback on our service team. Focusing on our guests' needs and conveying warmth through attention to detail is our core service philosophy. Your encouragement will be a driving force for our team's continuous improvement. We look forward to serving you again in the future and wish you all the best!

Response from Property: Dear Guest, thank you for choosing to stay at A.T.HOUSE Shanghai Xujiahui and for sharing your experience. We are delighted to hear that you found the room clean, comfortable, and the service team attentive. Your recognition of the hotel's location and convenience reflects our commitment to creating a convenient travel experience for our guests in the heart of the city. The hotel is situated in the heart of the fashionable Xujiahui commercial district, just 200 meters from Xujiahui Metro Station, and adjacent to Xujiahui Catholic Church and Guangqi Park. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and Wukang Building, among other popular Shanghai landmarks, are also within easy reach. We look forward to seeing you again at A.T.HOUSE.

Response from Property: Dear Guest, Thank you for choosing A.T.HOUSE Shanghai Xujiahui and sharing your stay experience. Regarding your feedback that the room space was a bit small, we understand this may have affected your comfort; we also apologize that you were unable to use the gym facilities during its renovation. The hotel is located in the heart of the fashionable Xujiahui commercial district, 200 meters from Xujiahui Metro Station, and adjacent to Xujiahui Catholic Church and Guangqi Park. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and Wukang Building, among other popular Shanghai landmarks, are also nearby. We look forward to seeing you again at A.T.HOUSE.

Response from Property: Dear Guest, Thank you for choosing A.T.HOUSE Shanghai Xujiahui and sharing your family stay experience. We are delighted that you appreciated the hotel's location, room environment, and bedding comfort. The soft mattress ensured a good rest, and the clean, tidy, and well-equipped room made you feel at ease. We also sincerely thank you for your positive feedback on the staff's service; the efficient check-in process and timely response made the entire process smoother. The hotel is located in the heart of the fashionable Xujiahui commercial district, 200 meters from Xujiahui Metro Station, and adjacent to Xujiahui Catholic Church and Guangqi Park. Grand Gateway 66, One ITC, Pacific Department Store, and Metro City are all within a 10-minute walk. Hengshan Road, Wukang Road, and Wukang Building, among other popular Shanghai landmarks, are also nearby. We look forward to seeing you again at A.T.HOUSE.

Response from Property: Dear Guest, Thank you for choosing to stay at A.T.HOUSE Shanghai Xujiahui and for sharing your experience. We are delighted to know that you were satisfied with the comfort of your room; your appreciation for the fragrance and toiletries is also an encouragement to the quality details of our guest rooms. We always value the actual experience of every guest and are committed to creating a comfortable, pleasant, and sophisticated stay environment. Thank you sincerely for your support and affirmation, and we look forward to providing you with another excellent stay in the near future!