Shanghai Atour Hotel, Deping Road metro station, Lujiazui Guest Reviews
4.7/5
Outstanding
2261 review
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Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2261)
Positive reviews(2223)
Reviews with photos/video(243)
Easy to get around(343)
Delicious breakfast(270)
Close to metro(260)
Quiet & comfortable(161)
Friendly front desk staff(119)
Convenient parking(110)
Perfect for business trips(59)
Good Internet(28)
Negative reviews(38)
Her Filly Billy
Superior King Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 2, 2024
We arrived late and was upgraded to a spacious deluxe room with a king-size bed. The room was quiet and well-soundproofed, and I liked the toilet design that separates the dry and wet areas. It's also just a five-minute walk from the metro station. I highly recommend this hotel!
Response from Property: Atour Hotel wishes to be like a meteor, even if it burns everything, it wants to stumble into your eyes with brilliance. Thank you for your likes to Duoer! The design concept of Duoer Home is based on reading and humanistic photography. Each guest room has in-depth details and rich experience; it is also equipped with fitness, dining, laundry and other spaces. The hotel is located on Deping Road, Pudong New Area, very close to Pudong Jinqiao International Shopping Mall; Atour Hotel brings you a "natural, quiet, warm and simple" healthy lifestyle. I wish you a happy life and look forward to your next stay. Love you~
Guest User
Superior King Room
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
They upgraded our room for a low cost and provided great service throughout our trip! Very pleasant!
Response from Property: One city, two people, a beautiful memory. Thank you for meeting you at Atour Hotel, Deping Road Subway Station, Lujiazui, Shanghai. Thank you for your recognition. Duoerjia is located at No. 748 Deping Road, only 50 meters away from Metro Line 6. Mioh~ We are very encouraged by your praise. At the same time, we are constantly working hard to do better. I believe that Duoer will do better in the future and sincerely look forward to your visit again! I hope that staying again will bring you different surprises and touches.
Ronan A.
Executive Double Room
Stayed in Oct 2024
Business travellers
71 review
4.5/5
Great
Posted on Dec 10, 2024
Friendly staff, not too far from SNIEC, room was comfortable.
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。朵兒也是很內疚的,朵兒也會盡力解決您反饋的問題,在未來的日子裏努力改進,讓您有一個舒適滿意的體驗
Wang
Executive Double Room
Stayed in Apr 2024
Family
13 review
4.0/5
Very Good
Posted on May 24, 2024
It small hotel but just renovated.
Love the room assigned to us although it at ground floor, carpark view.
Very near to Metro station.
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。朵兒也是很內疚的,朵兒也會盡力解決您反饋的問題,在未來的日子裏努力改進,讓您有一個舒適滿意的體驗
Guest User
Superior King Room
Stayed in Sep 2023
Business travellers
6 review
4.7/5
Amazing
Posted on Oct 26, 2023
Nice hotel. Nice services
Response from Property: 感謝親的好評,朵兒很開心能收到您的五分好評,真誠期待您的再次光臨,上海德平路地鐵站亞朵酒店位於浦東新區748號,酒店距離外灘、南京東路都很近哦;亞朵酒店帶給您‘自然、靜謐、温暖、樸實’的健康生活方式。祝您生活愉快,期待您的下次入住,愛您哦♡
Ananbaba
Superior King Room
Stayed in Feb 2025
Business travellers
66 review
3.2/5
Posted on Mar 7, 2025
The price is over 500, the location is not very good, the room is very small, when checking in, they asked me if I want a room with or without window, they said the bed is smaller with window and bigger without window. .
The sanitation is just OK, after all, it is Atour, the window is really small, the water in the shower is hot and cold, not so obvious, but you can feel it! What makes me most uncomfortable is that the air conditioner cannot be adjusted, there is only warm air on this day, it is so hot walking back from outside, and the cold air cannot be turned on. . . . There is no small refrigerator in the room, and there is really no need to buy breakfast separately, it is not worth it. Maybe it is because I am in Shanghai
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Response from Property: I am very sad that I didn't get your 5 points of affirmation. I will keep working hard to do better! Just to bring you a better stay experience, please believe that we will continue to improve and do better. I hope that you will see a different Atour when you visit next time. I look forward to meeting you next time and will bring you different surprises~
Eva 0407
Executive Double Room
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The room is very tidy, the waiters are very warm and friendly, the front desk guy will take the initiative to say hello, which is really nice. The breakfast is also very clean, with coffee, yogurt, vegetables, fruits, and snacks. There is also a gym and a place to relax and read. Next time I will stay away from this hotel.
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Atour Hotel, Lujiazui Deping Road Subway Station, Shanghai. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is like that. It is neither too early nor too late, but just right. Because of professionalism, we are excellent. Atour is also growing and hopes to provide customers with more perfect services. Give time a brief look back; find a warm feeling for the soul. I look forward to your visit again.
Youranweixiaode
Superior Twin Bed Room
Stayed in Jan 2025
Family
18 review
4.2/5
Very Good
Posted on Feb 28, 2025
Facilities: The gym has a lot of equipment, but it feels stuffy once you enter. The laundry room is nice.
Environment: The window view is the nearby residential area, "home away from home".
Service: The front desk is quite good. The tea in the tea bag is of the first-class quality, from a relatively unfamiliar ethnic minority, which is quite a surprise.
I booked on Ctrip, so the mini program cannot use the hotel service, which is different from Huazhuhui.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. Duoer is also very guilty. Duoer will try its best to solve the problems you reported and work hard to improve in the future to give you a comfortable and satisfactory experience.
Anonymous User
Superior Twin Bed Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The service is warm and efficient, the room is clean and comfortable, and the bedding is soft and good for sleeping! The bathroom is clean and the view is pleasant. The breakfast is rich and the location is convenient, close to the tourist attractions and business district. There is a small surprise when checking out. It is very cost-effective and highly recommended!
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Atour Hotel, Lujiazui Deping Road Subway Station, Shanghai. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is like that. It is neither too early nor too late, but just right. Because of professionalism, we are excellent. Atour is also growing continuously, hoping to provide customers with more perfect services. Give time a brief look back; find a warm feeling for the soul, and look forward to your visit again.
Guest User
Superior Twin Bed Room
Stayed in Jan 2025
Other
13 review
5.0/5
Outstanding
Posted on Feb 11, 2025
I chose this hotel for the second time. Metro Line 6 is very convenient, parking is convenient and self-driving friendly! The two guys at the front desk have a good service attitude, the room is clean, tidy, quiet and comfortable. The smart toilet is very comfortable.
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Response from Property: 最好的旅行,就是在上海陸家嘴德平路地鐵站亞朵酒店發現一種久違的感動。而在千萬人之中,沒有早一步,也沒有遲一步,朵兒慶幸遇見你,有錯過才會有新的遇見;緣分就是,不早不晚,恰恰剛好。因為專業,所以卓越,朵兒也在不斷成長,希望可以給客官提供更加完美的服務。讓您不僅僅有一個甜蜜的睡眠,還有朵兒帶給您的一份小驚喜,一份小感動,給時光一份淺淺的回眸;給心靈尋一份安暖,期待您的再次光臨哦!
dwt_1025
Superior Twin Bed Room
Stayed in Jan 2025
Family
26 review
5.0/5
Outstanding
Posted on Feb 5, 2025
1. Room comfort
The bedding in the guest room is comfortable, the mattress and pillows are very comfortable, the room is spacious and bright, the sleeping kit is the most comfortable, and the overall comfort is very high.
2. Facilities and Equipment
The hotel is fully equipped with electric toilets, hair dryers, washing machines, dryers, projectors, etc. There is a mini bar in the room. The facilities are new and clean. Children's slippers and toothbrushes are provided.
3. Services
The accommodation is known for its warm and thoughtful service. The front desk reception and waiters are friendly and provide convenient check-in and laundry services. The hotel also pays attention to guests' individual needs and provides extra assistance.
4. Location
The hotel enjoys a superior geographical location, adjacent to the subway station, making travel extremely convenient. There are abundant dining and shopping facilities around it, and convenient transportation, making it suitable for visiting various attractions and business districts.
5. Breakfast
The breakfast has a rich variety and the food is fresh and delicious, including Chinese and Western styles, as well as freshly cooked noodles and wontons, which is suitable for family trips.
6. Hygiene
The overall accommodation environment is clean and tidy, the room is cleaned in time, the bedding is clean and tidy, the cleaning lady is considerate, and the bed is cleaned and changed every day
Original TextTranslated by Google
Response from Property: ◡‿◡)朵兒喜歡的很多,晴夜中繁宇燦爛的星,晨風下靜靜淌去的溪,以及朵兒家超級Nice的你!朵兒家位於德平路748號。酒店距新國際博覽中心約4公里,周邊有大型的綜合購物中心浦東金橋國際商場及久金廣場,步行50米即可到達6號線德平路地鐵站1號口,交通很是方便哦!
Guest User
Executive Double Room
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 20, 2025
The room was clean and tidy, the bedding was comfortable, and I had a good rest after a day's journey. The location is a bit remote, but there is a subway at the door, which is quite convenient. I was informed in advance that there was renovation outside from 8 am to 5 pm, but the noise was actually not that bad. It didn't affect me if I went out during the day
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. Duoer is also very guilty. Duoer will try its best to solve the problems you reported and work hard to improve in the future so that you can have a comfortable and satisfactory experience.
Xiaoxiatongxuena
Superior King Room
Stayed in Oct 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The service is very good. The aromatherapy smells good in the entrance hall. The laundry detergent smells good. The hygiene is very clean everywhere. The coffee cups in the room are very useful and clean. The shower water temperature is just right. The small yellow croaker in the restaurant is very crispy.
Facilities: Complete
Sanitation: Clean and tidy
Environment: Quiet and comfortable
Service: Warm and thoughtful
Original TextTranslated by Google
Response from Property: ✿◡‿◡) Duoer likes a lot of things, such as the bright stars in the clear night, the stream flowing quietly under the morning breeze, and you who are super nice in Duoer's home! Duoer's home is located at No. 748 Deping Road. The hotel is about 4 kilometers away from the New International Expo Center. There are large comprehensive shopping centers such as Pudong Jinqiao International Shopping Mall and Jiujin Plaza around it. It is a 100-meter walk to Exit 1 of Deping Road Subway Station on Line 6. The transportation is very convenient! Duoer always looks forward to summer barbecue, milk tea, evening breeze and you~
Guest User
Superior King Room
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
When I walked in, I saw a girl at the front desk wiping the countertop with a disposable rag. I instantly felt very loved. I thought that I could stay here with peace of mind, and the hygiene must be guaranteed. Sure enough, the hygiene was very clean everywhere. I saw a lady cleaning the room, and I was curious to observe. The lady was also cleaning the room with a disposable rag. The hygiene was really excellent. There was also a refrigerator with drinks in the room, which was free to use. The mattress and pillow were very comfortable to sleep on. It is the first choice for business travelers. It is also close to the subway entrance. Everyone is very polite. There are polite greetings everywhere. The hygiene service is excellent.
Original TextTranslated by Google
Response from Property: Atour Hotel wishes to be like a meteor, even if it burns everything, it wants to stumble into your eyes with brilliance. Thank you for your likes to Duoer! The design concept of Duoer Home is based on reading and humanistic photography. Each guest room has in-depth details and rich experience; it is also equipped with fitness, dining, laundry and other spaces. The hotel is located on Deping Road, Pudong New Area, very close to Pudong Jinqiao International Shopping Mall; Atour Hotel brings you a "natural, quiet, warm and simple" healthy lifestyle. I wish you a happy life and look forward to your next stay. Love you~
Guest User
Executive Double Room
Stayed in Oct 2024
Other
6 review
4.0/5
Very Good
Posted on Nov 17, 2024
The wooden double room I stayed in was clean and small, with a rich breakfast. It was close to the subway station. Due to the itinerary, I checked in first and the front desk took the initiative to help send the luggage back to the room.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. Duoer is also very guilty. Duoer will try its best to solve the problems you reported and work hard to improve in the future so that you can have a comfortable and satisfactory experience.